Paid course enrolments to have access code requirement
We need to have the access code and e-commerce working together for enrolments. We want paid course enrolments limited to users who have the required access code. Currently using the access code skips the e-commerce requirement while purchasing a course
Auto Response to Learners During Off-Hours
Our staff typically works Monday - Friday 9 - 5 pm, so sometimes it is challenging to respond to our learner's help requests if they come in after 5 pm, or on a weekend. It would be great to have the option to send an automated message that the "Contact
Have New Paths appear in Paths Tab on Courses Widget
Old paths appear in Paths tab on Courses widget. New paths should too. Seems silly that they do not.
Automated reminder messages for self-paced courses
It would be great to easily create automated reminder messages to people who have not completed a self paced course. I would like it to go out at set times after enrollment, and only to people who have not completed the course. I don't want to base it
Fillable Forms
I would like to have something like an "intake" form for learners enrolled in a class. For example, I want to know how much John knows about crane safety, AND I would like him to be able to sign off on a form that he read and understood the rules of a
Error messages: add simple fixes to message
For error messages for issues that are fixed by logging in, it would really remove some drama and frustration if the error message could include the instructions to just log in. For example, if a learner gets an email notification with a link to the LMS
Delete learners
Is there somewhere that you can have a rule deleting (not only archiving) learners that have accounts older than e.g 3 years old if this is possible can you then say do not delete those with a certain tag? If this action can be done automatic. I ask due
Copilot Credit Report
We need the number of credits used and left, for Users and Organizations to be something we can select in the reporting feature.
Moving questions between my saved question banks
I have multiple question banks and some questions would be better suited in a different lesson. It would be very helpful if there was an easy way to move questions between question banks.
Manager / Leader Access
Hi, hope you are well, We have set up a number of groups for our Line Managers (our company have a large number of line managers who manage a small number of staff each) and were told that the Managers (allocated as Leader) are then able to view the profiles
Editable PDFs
There should be a way to have Editable PDF's be editable on phones and tablets (within the Cypher App). I know i can edit a pdf, if uploaded properly, on a desktop. I wish it was true for all access points.
Checkboxes
There should be a way where Instructors/Administrators can view where Learners select a checkbox on a Checkbox section within a course.
Uploading Approved Pictures
With our on-line classes, we do not want to utilize pictures that may be subject to copyright. My company's marketing department has provided us with hundreds of approved photos. There really should be a way to upload these photos so we can use them when
Mass upload of employee photos
I would like to request a way to mass upload employee photos that does not require the photos to be hosted on a public web domain in order to upload. Our employee photos are hosted on an internal network (SharePoint) that we do not wish to make public.
Add Gamification sync to a parent class.
I consider this a top priority in how we continue to implement gamification into our programs Please add a Gamification sync to a parent class. From tech support Currently we do not support Gamification sync to child classes that are already created.
Show installed apps at the TOP of the app screen
To find an app, one must know how Matrix categorized the app. As a user, I really don't care what category the app is in when I need to access it. Knowing, at a glance, what apps are installed would be highly efficient. Thus, if an app is not listed in
Reports interface needs MAJOR (but basic) improvements
There really should be a way to export a learner list in any specific course. Currently you can only export learners within a course based on dates. Certainly I am not the only firm that needs to be able to export a learner list from a course.
Screenshare Option for "Record Video" Feature
It would be ideal if the recording feature in the platform allowed screen sharing (even if it was limited to one tab or one screen). When reviewing student work and sharing feedback, our faculty like the option to share their screen with an image of the
SCORM Export Needed
We REALLY need to have the ability to export our courses as SCORM to meet industry standardization, please help!!
SCORM exports needed
We have been with Cypher/Matrix for a long time and we are at a cross roads, as we need SCORM exports. CCF exports is not the same and we must have the ability to export in SCORM format. PLEASE consider moving this up on your priority list of improv
News viewing
We suggest the idea of being able to view the news of all organizations in the administrators' feed and so they can be aware of every publication of the other organizations even if they do not belong to it.
Link Wordpress Form to Cypher API
I have a WordPress website to promote courses we will be offering to students. I also have Cypher which will have online courses for students to do once they are enrolled in a course. I want to build an Enrolment Form on my WordPress website and when
Subscript as text format
I suggest allowing subscripts to be included in continuous text paragraphs when copying and pasting, while preserving the formatting. Currently, I have to apply the subscript format character by character. The "Equation" option in the "Insert" menu is
Drag and Drop Capabilities
It would be nice to be able to drag and drop sections between modules, modules between courses, etc.
Ability to configure notifications
As instructors, we get bombarded with notifications making it almost impossible to go through them. It would be helpful to have a set of “Sort By” filter options in Notifications. Examples - Sort by “Read” would make it easier to delete all the notifications
Ability for individuals (Admins and Coaches) to turn off notifications
There's currently no way to set notifications on the website at the individual level though you can turn off email notifications and mobile app notifications on an individual basis. Please add a setting/column for that here: https://www.shelterlearniverse.com/notifications/configure
SCIM provisioning
We manage our attributes for our users in our identity provider. Examples include department, division, hire date, birthday, etc., and all of these values come from our HRIS system into Okta. I know that we can turn on user creation with SSO, and that
Separate App Center from Admin hover menu
It would be far more intuitive if the App Center had its own icon on the left-side menu instead of being hidden at the bottom of the Admin menu OR if App Center were an option within Admin as opposed to being its own separate thing.
Separate standard admin features in Admin from Installed Apps
When selecting Admin, there is just a long list on the left menu. It would be wonderful if there were a section that was "core" or "standard" administrator features (About, Account, etc.) and then an "installed apps" section that includes everything that
Move account administration into Admin
It would be great to have Admin include account management, because it's a feature that only administrators have access to and is a critical part of administration.
Update USER ACCOUNT IMPORT screen (and others)
I was just required to make multiple attempts at uploading new account data for existing users because Matrix does not state that EACH ROW MUST BE UNIQUE. Many other systems simply read past multiple rows and update only fields that are "new" in a row.
Give us One EXPORT ALL for the fields (USERS)
Can you please make basic functions simple? We need ONE "EXPORT ALL FIELDS tab for users, courses, etc. ... anything that has a download function. If I want all user fields, I will need to manually number 49 fields. If I make ONE mistake, the screen clears
Add Additional fields to Grade Export
The CSV grade export is **almost** functional. At the very least, it needs to also include student username, lms id - because participant ID is optional, and email address so an instructor can use the report for a mail merge, and for multi table queries.
Have all Matrix links open all links in new tabs
Links need to open in new tabs so we can retain workflow. Links that open in new tabs/windows allows users can retain their current workflow and refer back to the help content without losing their progress. Alternatively, these can open via a sidebar
Add all functions on three dot more menu for people
We need to be able to quickly navigate and act. Please add all of the functions to the three dot more menu that appears at the end of a person's name row when the three dots are available. It is inefficient to click on the name to get more functions,
Sortable fields in on-screen lists - especially grading
We need to be able to sort items to grade by date of submission. I just noticed that a student who resubmitted an assignment was at the top of the list because of her name spelling. It should not be hard to code given the example below from ChatGPT which
Match inactivity countdown action to start date of a program
We encountered an issue with enrollment for our program that I wanted to see about getting a fix for the future. We set our enrollment inactivity (Number of days of not visiting the program before student is considered inactive) to 9 days. We enrolled
Please add an option for preview images for SCORM as assignment
We would like to have preview images for all of our SCORM, including SCORM as an assignment for consistency. There's currently no option for adding a preview image for the SCORM assignment and that isn't a good experience for users who see just a blank
online students
hey, i want to know who is online on the student list. Can you stick little green point to the user image referring online, please?
Showing discounted price
Hello! May I suggest something that may help your platform users with marketing their products? Kindly add a feature where the pricing in the catalog will have the original price shown as slashed and the discounted price displayed above or beside it.
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