Remove Mobile App References When Customer is not using Cypher native mobile app
Since not all customers utilize the Cypher native mobile applications, please consider adjusting the messaging at the bottom of your email template to remove references to the "mobile app" at the very bottom. The associated link goes to a page that has both email and mobile app settings, so it's not necessary to reference both in the email.
For example, you could change:
"Click here to configure which notifications you want to receive via email or mobile app."
To:
"Click here to configure which notifications you want to receive."
Further, it would be great to hide the mobile app notification preferences for customers that are not using your native mobile app as this causes confusion among end-users.