Managers

Managers

Overview

The manager role provides several key features:
  1. Managers can track and communicate with learners/students and managers in their organization.
  2. Managers can generate reports for all the learners/students in their organization.
Info
It's important to note that managers cannot create courses or update courses.

Listing the learners/students and managers in your organization

To list the learners/students in your organization:

  1. Click Users from the primary navigation menu.
  2. Click Learners or Students.
Info
CYPHER for business managers will track learners. CYPHER for academia managers will track students. The terms learner and student are interchangeable in this article.


To list the managers in your organization:
  1. Click Users from the primary navigation menu.
  2. Click Managers.

Reports

Managers can run reports about many aspects of the platform such as:

  1. Course completions.
  2. Course enrollments.
  3. Course status.
  4. And many more.
To view a list of available reports:
  1. Hover over or click Reports from the primary navigation menu.
  2. Click Catalog.

To run an existing report:

  1. Click a report category.
  2. Click Run next to the report.
  3. Enter the parameters of the report:
    1. Determine the course/class, organization, and output format.
    2. Choose to save the report in the catalog.
    3. Choose to run the report now, or schedule it for the future.
    4. Enter an email address as a destination for the report.
  4. Click Run.

Managers can also create custom reports:
  1. Hover over or click Reports from the primary navigation menu.
  2. Click Catalog.
  3. Click + Custom report.
  4. Enter a name and description for the report.
  5. Choose the library for the report.
  6. Select the type of report.
    1. Report types include assessments, courses, badges and more.
  7. Click Save.

Contacting staff

To contact an administrator:

  1. Hover over or click Users on the primary navigation menu.
  2. Click Administrators.
  3. Click an administrator's name.
  4. Click Message.



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