Product Updates - Week of June 22nd, 2026
New features added this week
- Merge user accounts
- To help maintain accurate user records and a cleaner user directory, administrators can now merge user accounts! This is especially useful when duplicate accounts are created from multiple sources, such as manual imports, integrations, or identity provider changes.
- The new Merge feature helps reduce administrative effort by allowing multiple accounts to be consolidated into a single user record and preserves learning history by transferring course completions to the retained account.
- The Merge button is accessed from User lists and allows administrators to combine duplicate user accounts into a single account.
- Administrators begin by selecting the accounts to merge and then choose which account to retain.
- During the merge process, course completion history from the duplicate account(s) is transferred to the retained account, and the duplicate account(s) are removed.
- Assessment results and other activity data associated with completed courses are also preserved when applicable.
- Merge functionality is now available on all CYPHER for business and CYPHER for academia platforms.
- To learn more, visit the Merging accounts section of the View and manage user accounts article.
Behind the scenes
- Timezone warning message: Added a warning message when the time configured in the platform does not match the user's timezone.
- Content builder grids and columns: The Add row and Add column icons no longer display after the maximum number of rows or columns has been reached.
- Content builder flip boxes: Expanded the flip box text editor to provide more space when editing flip box content.
- Course catalog search: Updated the course catalog search to ensure all relevant published courses are returned in search results.
- Button colors in SCORM sections: Updated navigation buttons in SCORM sections to display the portal's primary accent color.
- Login button color: Updated the Login button on the visitor view to display the portal's primary accent color.