API filter for pulling canceled/abandoned orders
We have an integration between matrix LMS and Salesforce, and we would like to see the ability to filter for abandoned orders. The built-in parameter such as abandoned_at or an abandoned status field that tracks when an order was canceled/left incomplete.
Don't Autocomplete Optional Lessons
We have several courses where we have multiple optional lessons. We don't want them to show as completed when the learner logs in - that is confusing and untrue. Can we have a different designation? When we have multiple optional lessons, usually one
Resource Management: Drag and Drop into Folders
Hello All! It would be great if users could drag and drop resources from the parent resource folder into resource subfolders (and vice versa). Because resources are able to be dragged and dropped and moved around, it caused some confusion in our faculty
Update or Create Student API - Include Image upload
Hi, We currently able to create and update students via API but student profile picture is missing on the schema. It would be best to include this on the next update as I believe the system is already able to process image upload via CSV. Thanks!!
Ability to group and sort Classes/Templates in the classes list
We have many classes and this will grow significantly in the coming years. It would be great to be able to hide/show/collapse/group these classes like some sort of 'nested hierarchy' system. Or visually sort them into 'folders' of some kind. The one long
Have Custom Class Fields show in Reports
We have the ability to create custom account fields that can show up in reporting, however the custom class fields do not. Their only use appears to be as 'tags'. Can we have these custom fields show up when we run reports on classes? This would allow
Rubric Mark Ranges
I wanted to suggest a bit of an upgrade to the Rubric marking approach. I used to work for an institution that used Blackboard Ultra and whilst it wasn't an overly feature rich LMS, one of the things it did amazingly was the ability to allow for mark
Adding Cover Photos to Resources
It would be just splendid if cover photos could be added to videos within the resource section. And then if you would like it to look different within the course, be able to override with a different photo. But mainly just being able to add cover photos
Including OR logic for Category Visibility Filter
We would like to allow certain internal user tags and anyone visiting (external) the platform to view the categories and courses. Currently, the logic looks for the tag AND visitor designation, meaning they both must be true for visibility to trigger.
add a column in the list of "courses, completed, deactivated, last visited"
Please add something in the section and have something like "account creation" by date oldest to most recent.
API course catalog
API to retrieve the parent category of the course catalog? What we can see is only the last-level category where the course is linked. Thanks and regards,
Edit Email Template
Hi, please consider giving admins the ability to edit and customise the email template, as an example remove the from field From: Automatic notification @ Feb 3, 4:50 pm Subject: Unenrollment of learners: succeeded
Curriculum menu should have welcome on the top and then lessons
Hello Cypher dev team - one recommendation we want to make is to bring the welcome tab to precede the lessons tab. It makes logical sense for a user to read the welcome note first before starting their lessons. This is especially useful when we want to
Paid course enrolments to have access code requirement
We need to have the access code and e-commerce working together for enrolments. We want paid course enrolments limited to users who have the required access code. Currently using the access code skips the e-commerce requirement while purchasing a course
Auto Response to Learners During Off-Hours
Our staff typically works Monday - Friday 9 - 5 pm, so sometimes it is challenging to respond to our learner's help requests if they come in after 5 pm, or on a weekend. It would be great to have the option to send an automated message that the "Contact
Have New Paths appear in Paths Tab on Courses Widget
Old paths appear in Paths tab on Courses widget. New paths should too. Seems silly that they do not.
Automated reminder messages for self-paced courses
It would be great to easily create automated reminder messages to people who have not completed a self paced course. I would like it to go out at set times after enrollment, and only to people who have not completed the course. I don't want to base it
Fillable Forms
I would like to have something like an "intake" form for learners enrolled in a class. For example, I want to know how much John knows about crane safety, AND I would like him to be able to sign off on a form that he read and understood the rules of a
Error messages: add simple fixes to message
For error messages for issues that are fixed by logging in, it would really remove some drama and frustration if the error message could include the instructions to just log in. For example, if a learner gets an email notification with a link to the LMS
Delete learners
Is there somewhere that you can have a rule deleting (not only archiving) learners that have accounts older than e.g 3 years old if this is possible can you then say do not delete those with a certain tag? If this action can be done automatic. I ask due
Copilot Credit Report
We need the number of credits used and left, for Users and Organizations to be something we can select in the reporting feature.
Moving questions between my saved question banks
I have multiple question banks and some questions would be better suited in a different lesson. It would be very helpful if there was an easy way to move questions between question banks.
Manager / Leader Access
Hi, hope you are well, We have set up a number of groups for our Line Managers (our company have a large number of line managers who manage a small number of staff each) and were told that the Managers (allocated as Leader) are then able to view the profiles
Editable PDFs
There should be a way to have Editable PDF's be editable on phones and tablets (within the Cypher App). I know i can edit a pdf, if uploaded properly, on a desktop. I wish it was true for all access points.
Checkboxes
There should be a way where Instructors/Administrators can view where Learners select a checkbox on a Checkbox section within a course.
Uploading Approved Pictures
With our on-line classes, we do not want to utilize pictures that may be subject to copyright. My company's marketing department has provided us with hundreds of approved photos. There really should be a way to upload these photos so we can use them when
Mass upload of employee photos
I would like to request a way to mass upload employee photos that does not require the photos to be hosted on a public web domain in order to upload. Our employee photos are hosted on an internal network (SharePoint) that we do not wish to make public.
Add Gamification sync to a parent class.
I consider this a top priority in how we continue to implement gamification into our programs Please add a Gamification sync to a parent class. From tech support Currently we do not support Gamification sync to child classes that are already created.
Show installed apps at the TOP of the app screen
To find an app, one must know how Matrix categorized the app. As a user, I really don't care what category the app is in when I need to access it. Knowing, at a glance, what apps are installed would be highly efficient. Thus, if an app is not listed in
Reports interface needs MAJOR (but basic) improvements
There really should be a way to export a learner list in any specific course. Currently you can only export learners within a course based on dates. Certainly I am not the only firm that needs to be able to export a learner list from a course.
Screenshare Option for "Record Video" Feature
It would be ideal if the recording feature in the platform allowed screen sharing (even if it was limited to one tab or one screen). When reviewing student work and sharing feedback, our faculty like the option to share their screen with an image of the
SCORM Export Needed
We REALLY need to have the ability to export our courses as SCORM to meet industry standardization, please help!!
News viewing
We suggest the idea of being able to view the news of all organizations in the administrators' feed and so they can be aware of every publication of the other organizations even if they do not belong to it.
Link Wordpress Form to Cypher API
I have a WordPress website to promote courses we will be offering to students. I also have Cypher which will have online courses for students to do once they are enrolled in a course. I want to build an Enrolment Form on my WordPress website and when
Subscript as text format
I suggest allowing subscripts to be included in continuous text paragraphs when copying and pasting, while preserving the formatting. Currently, I have to apply the subscript format character by character. The "Equation" option in the "Insert" menu is
Drag and Drop Capabilities
It would be nice to be able to drag and drop sections between modules, modules between courses, etc.
Ability to configure notifications
As instructors, we get bombarded with notifications making it almost impossible to go through them. It would be helpful to have a set of “Sort By” filter options in Notifications. Examples - Sort by “Read” would make it easier to delete all the notifications
Ability for individuals (Admins and Coaches) to turn off notifications
There's currently no way to set notifications on the website at the individual level though you can turn off email notifications and mobile app notifications on an individual basis. Please add a setting/column for that here: https://www.shelterlearniverse.com/notifications/configure
SCIM provisioning
We manage our attributes for our users in our identity provider. Examples include department, division, hire date, birthday, etc., and all of these values come from our HRIS system into Okta. I know that we can turn on user creation with SSO, and that
Separate App Center from Admin hover menu
It would be far more intuitive if the App Center had its own icon on the left-side menu instead of being hidden at the bottom of the Admin menu OR if App Center were an option within Admin as opposed to being its own separate thing.
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