Recent Topics
Upcoming Platform Maintenance - June 13 & 14
Regular maintenance will be performed on our servers on Friday, June 13 & Saturday, June 14. This will result in services being unavailable for approximately 10 minutes. User sessions that are active during this time will be reset. For customers on our
Informe del tiempo usado en plataforma por cada curso del docente
Informe del tiempo usado en plataforma por cada curso del docente
Learner Note-Taking Widget
We have had several learners request the capability to take notes while working in the LMS. Our previous LMS provider had a feature where there was a "notes" tab at the bottom of the screen. The learner could click this to expand a text editor to take
Portal Calendar really needs custom recurrence settings for classes/events
Here's the issue: We are hosting a live class beginning on July 21 and running through October 8. This class meets every Monday and every Wednesday from 9am to 12pm PST. There is not currently a way to post this class to the portal unless we post it every
Teaching Assistants - Bulk Import
We use Teaching Assistants a lot, and we would like to be able to import them to classes with a simple CSV. Exactly the same as currently exists for Teachers. This seems like a relatively quick fix which would make a lot of difference to us. Either provide
Add Unenroll as an action to many areas
If someone doesn't pass their course assessment, we need to unenroll them automatically so they can re-enroll. Actually, would also prefer to unenroll inactive learners instead of deactivating them. Why isn't unenrolling an option?
How to know the date when the assessment questions were added or created on LMS?
Please add this feature: How to know the date when the assessment questions and Training courses were added or created on LMS?
recycling
It may be important for the administrator to be able to know who deletes content (lessons, quizzes, etc.). This will be particularly useful in subjects that are shared by several teachers at the same time.
Add a "Member ID" reminder option on login.
There's a password reset option on the login but no way for a learner to remember their member ID if they've forgotten it. I've confirmed with your support team that neither the old nor the new UI have this option. Each term, many learners contact us
Text box size in file upload area
Hi, Please can the size of this text box be increased so more of the title can be visible when uploading files / sections to modules. Many thanks
Resource Transcript
We would like the ability to pull transcripts from uploaded video resources.
Sending a learner a calendar invite when enrolled in live training
I would love to see a feature that when a learner is enrolled in a live training, they receive an outlook calendar invite that they just have to accept to add it to their work calendar. I know they can invite the entire calendar, but this would mean that
Admins and Instructor have to be able to change the progress for a Learner manually
The platform definitely lacks this small feature: Admins and Instructor have to be able to change the progress for a Learner manually. Now the only way for an Instructor to change the progress instead of a Learner is to Log in as this user and complete
Improve UI to Avoid Duplicate Course Purchases
Hi there, The current workflow for purchasing courses lends towards the risk of a customer accidentally purchasing more than 1 license unintentionally. This just happened with a customer of mine who visited the course page 3 times, clicking to purchase
Add the option to remove the "Contact" link at an organization portal level instead of default organization only.
We are interested in completely removing the "Contact" link at the bottom of all of the pages for only some of our child organizations but can only do so (today) by disabling it at the default organization, removing it for all organizations.
Add the option to disable the sending of "Contact" messages from the default organization down to administrators of child organizations.
In our configuration we publish courses at the default organization, then create child orgs for our Customers along with their own admins for their learners. Whenever someone uses the "Contact" link to message the admins at the default organization, all
Subscriptions: Need Renewal Reminder Messaging to be Compliant in U.S.
Hi there, Currently, there is no simple mechanism to configure messages/emails to be sent to subscriptions ahead of automatic renewal/payment. This is a statutory requirement in many states. For example, Fla. Stat. § 501.165 addresses automatic renewal
Voice Over/AI
I recently created a new training using AI Copilot that included voice narration, and the addition of audio made a significant impact on learner engagement and content clarity. I would love to enhance our existing trainings with similar voiceovers to
Managers enrolling ONLY their OWN direct reports
Hi, The idea to not be able to utilize LMS as a 1-1 copy of your org structure is a little mind-boggling. I strongly suggest that the feature for managers to be able to enroll their direct reports into courses BUT independent of the org these courses
Course time limit
I would like there to be a way to set a time limit on compliance courses, such as: From the date all the users are enrolled, say Jan 1, 2025, they all have exactly three months to take the course and be compliant until 2026. Then we could still use the
Attendance in Self Paced
Is there any way to get Attendance or something like it in self paced? We like the way self paced lets the teacher decide when to reveal content...no "giving" or dates to confuse things. But they also need to log attendance. Can the attendance tool be
Italian translation
Hello, we are based in Italy so we have set up the default language to Italian. Most of the translations, though, are not correct (as much as I have to use the platform in English cause sometimes I do not understand what's written in Italian...and I'm
Custom CSS code to Content Pages
Hi, I would like to suggest that the content pages to have custom css option since it already have a "Source Code" view. Currently it is very limited in terms on the customization options.
Request to Restore Branding Theme Functionality in the New UI
Dear Team, Thank you for the new user interface that you have developed. I appreciate the effort and improvements you've made. However, after switching from the old to the new UI, I noticed that the option to apply our full branding theme is no longer
Log in Button
Hi, How can I edit or is it possible to edit the log-in button in the carousel? Thanks Maan
Update Your Portal to the the New UI
As a reminder, CYPHER will end support for our legacy UI on June 30th. If you have not already begun configuring the new UI on your portal, please reference the articles below to help you with enabling the new UI for testing and configuring the new UI:
Lmsuath parameter in the image address when you upload it via Course Editor
Hi, Here is the problem description: when we upload images via Course Editor, they are uploaded to the Personal Library by default, and because of that, the image address/path includes the "lmsuath" parameter. As a result, the images break in the view
Allow unlocking of programs for specific students (extended access at completion)
The ability to allow programs to stay open for extended access for thoe who may need additional time beyond other students. With paid courses, student access would all end at a specific time however exceptions are granted on occasion. In former platforms
Mobile view "about" section on class page
We have feedback that the "About" expand button on the class page in the mobile view is not obvious that you click it to expand and see what the course is about. We can't edit the button to underline it, or add an downward arrow to indicate that you click
Additional Hierarchy Above Sections and Modules
It would be nice to have the capability to add another layer of hierarchy above modules in a course, even if it was as simple as having a collapsible Topic header to better organize larger courses. For example, I have a very large course that consists
Outlook integration needs invites and course details
The Outlook integration is missing two crucial features for us. 1. The calendar events simply appear on the Outlook calendar or update in the background. Users need to be notified that something was added or changed on their calendar. This would also
Saved Forms
It would be lovely if in the "imports" area, it would be possible to have saved forms. Every week, I load in the same information for new hires. It would be great if the template were already saved so I could just fill in my spreadsheet, save as a .csv,
Rubric
bulk load a rubric created outside of Cypher LMS instead of pasting item by item
Conditional page sections
It would be really useful and cool if you could add conditional sections in a page like you can with the banner on the dashboard.
Enable SCORM File Management Under Business Tab in Resource Center
under the Business tab in the Resource Center, it's not possible to assign or organize SCORM packages — only other types of resources like images, pages, and documents are supported. This limitation makes it difficult to manage learning assets in an organized,
Shared Lesson Ownership / Cross-Account Access to Lessons
Currently, all lessons created within courses are automatically saved to the creator's Personal Library, with no ability to move them to the Business Library or share them with teammates. This creates several significant challenges: - No collaboration:
Improve Design Flexibility for Page Editor and Landing Pages
Currently, in order to customize the layout of landing pages or create visually appealing pages, one must rely on HTML, CSS, or JavaScript — which limits a lot of us who don’t have a coding background. Even when using the “Page” content type to build
Show Count of Selected Courses in Course List
In the Course List view, it would be very helpful to display an indication of how many courses have been selected via the checkbox—not just the total number of courses available. This small addition would make it much easier to track selections when performing
Feedback Display for Multiple Answer Questions in Quizzes
When creating an assessment section with a multiple answers quiz, the current feedback behavior shows individual feedback for each selected option — which can overwhelm and confuse the learner, especially if multiple options are selected. In many cases,
SCORM Upload in Assessment Section Doesn’t Apply Automatically
When adding an Assessment Section to a lesson and selecting SCORM, the platform allows me to upload a file directly — either by dragging it in or selecting it from my device. Naturally, I would expect that after uploading, the SCORM file would be immediately