This article explains how to assign an Organization administrator to multiple organizations, allowing them to access and manage users, courses, and groups across organizations.

How to add a user to multiple organizations

Overview

The Organizations feature helps you keep departments, clients, and partners organized by creating separate organizations within your platform.

By default, Super administrators and Portal administrators can access all organizations in the portal, while Organization administrators can only access the organization to which they are assigned.

This article explains how to assign an Organization administrator to multiple organizations, allowing them to access and manage users, courses, and groups across those organizations without granting broader Portal or Super administrator permissions.

Enabling multiple organization membership

First, the Super administrator must enable multiple organization membership on the platform. To enable this feature, Super administrators:
  1. Click or hover over Organizations on the primary navigation menu.
  2. Click Options from the fly-out menu.
Home dashboard with the Organizations fly-out menu active and the Options button highlighted

The Options tab displays. 
  1. Check the Allow administrators to be administrators of multiple organizations checkbox to enable the multi-organization membership feature.
Info
Please note that if the Administrators of an organization can administer all its children setting is enabled, when you add an Organization administrator to a parent organization, they will also become an administrator of the sub-organizations. 
Organizations, Options tab with the Allow administrators to be administrators of multiple organizations setting selected and highlighted

Assign multiple organizations to an Organization administrator

To add organizations to an Organization administrator's profile, you must first access and edit their profile. 
  1. Click Organizations from the primary navigation menu.
  2. Select the organization of the administrator from the fly-out menu.
  3. Click Users from the Organization secondary menu.
  4. Click the Administrators tab.
  5. Select the administrator.
  6. Click Edit.
Organization, Users, Administrators tab with an administrator selected and highlighted and the Edit button highlighted

The Edit screen displays for the user.
  1. Scroll to the Basics area.
  2. The user's primary organization displays in the Organization field.
  3. Click in the Secondary organization field to see a list of organizations on the platform.
  4. Select an organization from the list to add it as a secondary organization.
    1. Note that you can add multiple secondary organizations to the administrator's account.
  5. Click Save.
You have successfully added the organization administrator to multiple organizations.
InfoPlease note if you have the Administrators of an organization can administer all its children setting enabled, all child organizations will be added to the Organization administrator's profile if you add them to the corresponding parent organization.

Organizations, Users, Edit user page with two Secondary organizations added

Organization administrator's view

If you have added multiple organizations to an Organization administrator's profile, they can access them through the primary navigation menu. To access their organizations, Organization administrators:
  1. Hover over Organizations on the primary navigation menu.
  2. Select the organization they want to access.
Organization administrator view, Home dashboard with the Organizations fly-out menu active and highlighted

The Organization Admin page displays. Organization administrators can:
  1. Click Users from the secondary navigation menu to view and manage users for the organization.
  2. Click Courses from the secondary navigation menu to view and access courses in the organization.
  3. Click Groups from the secondary navigation menu to view and access groups in the organization.
  4. Click Purchases to view purchases in the organization (if E-commerce is enabled).
  5. Hover over Admin to access organization settings such as basic portal settings and permissions.
Info
Note that Permissions for an Organization administrator are tied to their primary organization.
Organization administrator view, Courses page within an Organization