Courses and classes

Courses and classes

Overview

A course or class is a structured set of learning content, activities, and assessments used to instruct learners and students.

The platform provides a comprehensive set of course features including a news feed, modules, resources, learner roster, forums, calendar, assessments, scores, games, skills, attendance tracking, notes, chat, wikis, blogs, groups, and more.
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​CYPHER for business utilizes the term course, and CYPHER for academia utilizes the term class. The terms course and class are interchangeable in this article.

To see all the courses in your organization:

  1. Click Catalog on the primary navigation menu. 
Catalog page

To view courses you are teaching or enrolled in:
  1. Click or hover over Courses on the main navigation menu.
    1. Teaching tab: You are listed as instructor or co-instructor for courses in the teaching tab. You can configure and edit these courses, depending on your role in the course.
    2. Enrolled tab: You are listed as a learner for courses in your enrolled tab. 
    3. Completed tab: The Completed tab lists courses you have completed as a learner.
  2. Click List to see more details.

Courses menu active

The Courses list displays more details about the courses you are teaching. Additional course categories are available in each tab:
  1. Templates: Any courses templates you own are listed here.
  2. Compliance: Compliance courses you own or co-instruct are listed here.
  3. Archives: Courses you have archived are listed here.
  4. Deleted: Courses you have deleted are listed here.
Courses, List with tabs highlighted

Courses widget

You can also access courses through the Courses widget. The Courses widget has multiple tabs, depending on your role:

  1. Teaching tab: A preview of courses you are instructing or co-instructing.
  2. Enrolled tab: A preview of courses you are enrolled in.
  3. Compliance tab: A preview of compliance courses you are enrolled in.
  4. Completed tab: A preview courses you have completed as a learner.

Dashboard, Courses widget with tabs highlighted

By default, the widget displays a carousel of courses in each tab.

  1. You can navigate the carousel by clicking the arrows in the upper-right corner.
Courses widget with navigation arrows highlighted

To see all of the courses in a tab:

  1. Click the three dot menu in the upper-right corner of the widget.
  2. Click Maximize.
Courses widget, More menu active with Maximize highlighted

The three dot menu in the courses widget gives you multiple options as an instructor or teacher:
  1. Add: Add a new course.
  2. Enroll: Directly enroll in a course with an access code.
  3. Catalog: Access the entire course catalog.
  4. Templates: Access course templates you own.
  5. Archived: Access courses you have archived. 
  6. List view: View more details about your courses, such as the number of learners, grades, and more. 
  7. Minimize: Return to the carousel view.

Courses widget, More menu active

Activity indicators

By default, activity indicators appear in the teaching and enrolled areas of the courses widget. The indicators appear in the upper-right of course tiles, and their size and pulse frequency indicate the amount of activity in the course.

  1. The indicator grows in size and flashes faster when there is increased user activity in the course.
  2. The indicator does not display if there is no course activity.  

Courses widget with activity indicators highlighted

The Activity widget also displays on the top right bar of a course's landing page. The widget updates every second with the latest activity.
InfoThe Activity widget is a feature that can be turned on and off for your course. Visit the Configure article to learn more.

Courses, Modules page with Activity widget highlighted

Adding a course

To add a new course:

  1. Click or hover over Courses on the main navigation menu.
  2. Click Add.
  3. Click Course to create a new course.
  4. Click Existing to add to an existing course.

Add course pop-up

If you select Course, the Add a course pop-up displays.
  1. Enter a course name.
  2. Select a course style (covered in greater detail later in this article).
  3. Enter an optional course duration.
  4. Click Save.
Add a course pop-up

If you select Existing, the Add a copy of an existing course or course template pop-up displays.

  1. Select the course you want to copy.
  2. Click Submit.

Add a copy of an existing course or course template pop-up

Once you've added a new course, the default landing page displays.

The Modules page offers a list of tips on how to start building content in your course.

Course, Modules page with Modules highlighted on the course menu

Note that new courses are not published to the catalog by default. To publish a course to the catalog:

  1. Click publish in the Admin panel on the course landing page.
Admin panel with course published status highlighted

If a course is not published in the catalog, its description page can still be accessed by a direct URL.

Users with the direct URL can still purchase or enroll in the course.

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Note that if an item is not published in the catalog, its description will include metadata in the HTML that tells search engines not to index it. 

Course landing page for external users

Tagging courses

Administrators and instructors can add tags to courses to help users locate the course.

To add tags:
  1. Access the course landing page.
  2. Click + in the Tags section of the Admin panel.

Admin panel, Tags section with the plus icon highlighted

  1. You can add as many tags as you like by typing a comma to separate them.
  2. To remove tags, click the X on the tag.
Admin panel, tags section with leadership tag

If advanced tagging was enabled by the administrator and a tag group was associated with the course, the associated tag group is visible in the Admin panel. To learn more about advanced tagging, please visit the Tags topic.

Admin panel, tags section with the tag group menu active
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Please note that when copying courses, tags are also copied.

Access codes

An access code is an automatically-generated unique code.

Each course's access code is listed in the Admin panel on the course landing page. To change the course's access code:
  1. Click reset below the access code in the Admin panel.

Admin panel, Access code highlighted

Learner's can enroll directly in a course if they have the access code:
  1. Learners click or hover over Courses on the main navigation menu.
  2. Learners click Enroll

Courses menu active with Enroll highlighted

The Enroll in a course pop-up displays.
  1. Learners enter the access code.
  2. Learners click Enroll.
Enroll in a course pop-up

External users can also enroll in courses if they have the access code. 

Course landing page for external users with Enroll button highlighted

Configuring a course

To configure course settings:

  1. Access the course.
  2. Click Admin from the course/class navigation menu.
  3. Click Configure from the fly-out menu.
For more details on configuring a course, visit the Configure article.

Course Style

When creating a course, you can select from four styles.

The style and duration of the course is indicated in the Admin panel on the course's landing page.
Admin panel with course style highlighted

Course styles:

  1. Instructor: Instructor-led training is a traditional approach to learning where a live instructor guides participants through course content, either in-person or virtually.
  2. Blended: Blended learning is a combination of instructor led and self paced learning. These courses may have scored assessments that only allow learners to proceed once they have achieved a certain score.
  3. Self-paced: Self-paced learning allows learners to take the course anytime, anywhere. There is no course schedule, no dates for particular modules, no due date for assessments, and no grading periods. 
  4. Micro course: A micro course is a lightweight course that provides the learner with access to modules and sections and no other tabs. Micro courses display content in a slide format, with an image above text on each page.

The system automatically adjusts according to which style you select. For example, if you create an instructor course and then change the style to self-paced, the system automatically ignores the course schedule, begin/end times from assessments, and grading periods. If you change the course back to instructor style, these settings become visible again.

Course completion

By default, courses are considered complete when all completion criteria are met:

  1. A course is considered completed when all of its modules are completed.
  2. A module is considered completed when all of its sections are completed.
  3. Sections are completed as follows:
    1. Page: By default, a page section is considered completed when the learner visits the page.
      1. You can override this setting and enable manual completion. For more details, visit the Course completion topic.
    2. Video: By default, learners do not have to watch a video to complete the page.
      1. You can enable a setting that requires learners to watch all videos in a section in order for that section to be considered complete.
      2. To enable this option:
        1. Access the course.
        2. Click Admin from the course navigation menu.
        3. Click Configure from the fly-out menu.
        4. Click the Completion tab.
        5. Select Require video completion.
    3. Assessment with completion threshold: By default, the learner must pass the assessment with at least the threshold percentage to be considered complete.
    4. Assessment without completion threshold: The learner must submit the assessment to be considered complete.
    5. SCORM module: By default, the SCORM module is considered complete when the SCORM files return a complete or passed status. To change this setting:
      1. Select the SCORM section.
      2. Click the Options tab.
      3. Click Edit.
      4. Select Visited section or SCORM returns completed or passed.

Course, SCORM section, Options tab with Completed when section highlighted

If you would like to require that learners complete modules and sections in order:
  1. Access the course.
  2. Click Admin in the course navigation menu.
  3. Click Completion from the fly-out menu.
  4. Select Require modules to be completed in order and Require sections to be completed in order in the Sequencing section.
Course, Admin, Completion tab with Sequencing section highlighted

As learners move through a course, icons display next to modules and sections to indicate their current status. This helps learners track which modules and sections they have completed.

  •  Available - indicates that the module or section is available.
  •  Completed - indicates that the module or section is completed.
  •  Partial - indicates that the module or section is partially completed.
  •  Retry - indicates that the module or section is failed and the learner should try again.
Course, Modules menu with various section statuses

Archiving courses

If you no longer want a course to be active, but still need access to the the modules, assessments, and scores, you can archive it. To archive a course:

  1. Access the course you want to archive.
  2. Click Admin from the course navigation menu.
  3. Click Archive.
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Note that you can only archive courses if you are the owner.

Course, Admin menu with Archive highlighted

To access archived courses:

  1. Click or hover over Courses in the main navigation menu.
  2. Click List from the fly-out menu.
  3. Click the Archive tab.
To reactivate a course:
  1. Select the course on the Archived page.
  2. Click Unarchive.
Courses, List, Archived tab with Unarchive button highlighted

Learners can see a list of their deactivated/archived courses.

  1. Learners click or hover over Courses on the main navigation menu.
  2. Learners click the Completed tab.
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Note - You can configure a course to prevent learners from accessing it after deactivation. Visit the Configure courses article for more information. 

As an instructor, you can view how many deactivated courses other users have completed:

  1. Click the Users tab from the main navigation menu.
  2. Make a selection from the fly-out menu (such as Learners).
  3. The Deactivated column displays how many courses the user has completed that have been deactivated.
Users, Learners tab with Deactivated column highlighted

Deleting a course

The platform allows you to delete a course if you are the course owner.

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If you delete a course, all of its assessments and scores are also deleted.
To delete a course:
  1. Access the course.
  2. Click Admin from the course navigation menu.
  3. Click Delete.
  4. Click Confirm if you are sure you want to delete the course.
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Deleted courses will be kept in your trash can for 30 days. You can restore the course from the trash can during the 30 day period.
Course, Admin menu with Delete highlighted

Configuring dashboard widgets

Instructors and administrators can configure the widgets available to users on a course's dashboard.

To add widgets to the dashboard, you must first enable a course dashboard:

  1. Access the course.
  2. Click Admin from the course navigation menu.
  3. Click Features from the fly-out menu.
  4. Select Dashboard.

Course, Admin, Features tab with Dashboard checkbox highlighted

To configure the dashboard widgets:
  1. Access the course.
  2. Click Dashboard on the course navigation menu.
  3. Click the Edit widgets button on the upper-right side of the course landing page.

Course, Dashboard, Edit widgets button highlighted

The Edit pop-up displays, which allows you to edit widgets for learners and instructors. To edit dashboard widgets:
  1. Click Instructor center panel or Learner center panel.

Edit pop-up

Available widgets display in the right panel. 
  1. Drag and drop widgets from the right panel to the dashboard.
  2. Use drag and drop to reorder widgets on the dashboard.
  3. To remove a widget from the course dashboard, move it back to the Available widgets panel.
  4. When you have finished configuring widgets, click Save.
  5. If you want to discard the changes you made, click Cancel.

Edit Dashboard screen with the Assessments widget highlighted and being moved to the center panel


Some widgets allow you to change the way data is displayed on the widget. If available:
  1. Click the icon on the widget tile.
  2. Last: Select data from the last 7 days, 4 weeks, or 6 months to display.
  3. Chart type: Select between spline, column, area, or pie chat. 

Learners widget with the more icon highlighted

Configuring the welcome widget

The welcome widget is a large carousel at the top of the dashboard, which is useful for displaying instructions and announcements for users.

 To add a welcome widget:

  1. Click the Edit widgets button.
Course, Dashboard with the Edit widgets button and Welcome widget highlighted

  1. Select Instructor center panel or Learner center panel from the pop-up.
Edit pop-up with Instructor center panel and Learner center panel options highlighted

The Available widgets panel displays.

  1. Drag-and-drop the Welcome widget to the top of the dashboard.
  2. After the banner is added, click Save.
Edit Dashboard screen with the Welcome widget highlighted and being moved to the center panel

Once the dashboard layout is saved, you can edit the widget. 

  1. Click the edit icon on the Welcome widget to add slides with text, images, and call-to-action buttons.
Welcome widget with the edit button highlighted

The Settings pop-up displays.

You can add, edit, and reorder slides on the left panel. The right panel displays a preview of the slide.

To add a new slide:
  1. Click Add slide.

Welcome widget settings pop-up with the Add slide button highlighted

The Add banner slide pop-up displays.
  1. Click Text+Picture to create a slide using the built in editor.
  2. Click Custom HTML to create a custom slide with HTML
Add banner slide pop-up

Selecting a Text+Picture slide allows you to edit the slide using the editor on the left panel.

  1. Enter Heading and Description text that will display on the slide.
  2. Select Text color and Background color for the slide.
  3. If a default image displays, click Remove picture.
    1. Click Change picture to add your own image.
  4. Add Button text and a Button url if you would like to add a button and link to the slide.
    1. The button text and url are optional. 
Welcome widget settings pop-up with slide content highlighted

You can also add visibility filters if you would like to filter which users see the slide:

  1. Click + Add filter in the Visibility section.
  2. Select a field, operator, and value for the filter.
  3. Click +.
  4. Visit the Filters article to learn more about defining filters.
Welcome widget settings pop-up Visibility section highlighted
Once you have completed your slide:
  1. Click < Back.
  2. The changes will be automatically saved.

Welcome widget settings pop-up with the Back button highlighted

Selecting a Custom HTML slide allows you to use the built-in HTML editor.
  1. Use the HTML editor to add text, images, media, and more.
  2. When you finish creating the slide, click Save.

Custom HTML slide editor pop-up

To adjust slides in the carousel:
  1. Reorder slides by clicking the icon and dragging and dropping slides to a new location.
  2. To hide or delete a slide:
    1. Hover over the slide.
    2. Click the cog icon.
    3. Click Hide or Delete.
Welcome widget settings pop-up with the cog menu highlighted

There are two additional welcome widget settings:

  1. Title: Enter a title for the widget.
  2. Autoplay slide speed: Define how many seconds each slide displays before moving to the next slide. 
    1. To disable the slide autoplay, select Don't autoplay.
When you finish configuring the banner widget, simply close the editor. Changes are saved automatically.

Welcome widget settings pop-up with the Title and autoplay slide speed settings and X button highlighted

On the dashboard, the welcome widget includes a number of options in the upper-right corner.

  1. If the widget is configured to autoplay the slides, click the Pause button to pause on a slide.
    1. Once paused, click the Play button to resume autoplay. 
  2. If you customized the course dashboard banner widget, click the Reset button to quickly reset the widget to default content.
  3. Click the Edit button to edit the widget.

Course, Dashboard with the Welcome widget buttons highlighted

Additional information regarding the welcome widget:

  • If the welcome widget is added to the instructor center panel, it is automatically added to the learner center panel.
    • Likewise, If the welcome widget is added the learner center panel, it is also added to the instructor center panel.
  • If you add custom content to the welcome widget, it is shown to both learners and instructors by default.
    • If you do not want slides to display to a specific set of users, you can add a filter. Visit the Filters article to learn more about defining filters.

Configuring right bar widgets

Instructors and administrators can configure the widgets available to users on the right panel of a course.

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Please note that if you customize the widgets for a specific course, it will not affect other courses. 

To configure right panel widgets for a course:

  1. Access the course.
  2. Click the Edit widgets button on the upper-right side of the course landing page. 
Course, Dashboard with the Edit widgets button highlighted

The Edit pop-up displays, which allows you to edit widgets for learners and instructors.
To edit right panel widgets:
  1. Click Instructor right panel or Learner right panel.

Edit pop-up with Instructor right panel and Learner right panel options highlighted

Available widgets display in the left panel.
  1. Drag and drop widgets from the the Available widgets panel (on the left) to the right panel. 
  2. Use drag and drop to reorder widgets on the right panel.
  3. To remove a widget from the course dashboard, move it back to the Available widgets panel.
  4. When you have finished configuring widgets, click Save.
  5. If you want to discard the changes you made, click Cancel.
  6. You can reset the right panel back to the initial defaults by clicking Reset.
Edit right panel screen with the Site-wide game widget highlighted and being moved to the right panel

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Note: If you remove all widgets from the right panel, the panel will be automatically hidden.

Custom report widgets

You can add report widgets to the course dashboard and also to the right panel.

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Please note that you can only attach widgets to scheduled reports that return a chart.
To add a report widget:
  1. Access the course's dashboard.
  2. Click the edit widgets button.
  3. Select where you want to add the report widget:
    1. On the center panel or on the right panel
    2. For instructors or for learners.
Course, Dashboard with the Edit widgets button highlighted

  1. Select the Report widget from the Available widgets panel and drag it to the dashboard (or right panel).
Edit Dashboard screen with the Report widget highlighted and being moved to the center panel

To associate the widget with a custom report:

  1. click  on the Report widget tile.
  2. Click Report.
Edit Dashboard screen, Report widget, More menu active with Report highlighted

A pop-up displays of your scheduled custom reports.

  1. Select which scheduled custom report you would like to display in the widget.
Select a scheduled report to display pop-up

To edit the widget:
  1. Click the  icon on the Report widget.
  2. Click Report to update which report is displayed in the widget.
  3. Click Title to change the widget title.
  4. Click Delete to delete the widget. 
Report widget with the More menu active and highlighted

You can add as many report widgets as you want to the central or right panel.

When you finish adding widgets:
  1. Click Save.
  2. The selected report widgets will be added to the dashboard and the data will refresh every time the report runs based on the defined schedule.
Edit dashboard screen with two Report widgets highlighted

To learn more about creating custom reports, please visit the Reports topic.

HTML widgets

You can create custom HTML widgets and add them to the right and center panels. 

To add a HTML widget:
  1. Access a course.
  2. Click the Edit widgets button on the upper-right side of the course landing page. 
  3. Select where you want to add the HTML widget:
    1. On the center panel or on the right panel
    2. For instructors or for learners.
  4. Drag the HTML widget from the Available widgets panel to the center or right panel.
    1. You can add multiple HTML widgets to either panel.
Edit Dashboard screen with two HTML widgets highlighted on the right panel

To configure a HTML widget:

  1. Click the icon on the HTML widget tile.
  2. Click Settings.
HTML widget with the More menu active

  1. Enter a widget Title.
  2. Determine if you want the widget to be minimizable,
  3. Click Save.

HTML widget Settings pop-up

To add content to the widget:
  1. Click the icon on the HTML widget tile.
  2. Click Editor.
  3. Use the HTML editor to build the content of the widget.
  4. Click Save.
HTML widget editor

To delete an HTML widget:

  1. Click the icon on the HTML widget tile.
  2. Click Delete.

    HTML widget with the More menu active
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