Overview

A survey assessment presents the learner with a set of questions that they can answer online. There are currently two types of questions that can be part of a survey - multiple choice and freeform. When a learner takes a survey assessment, they automatically earn the number of points associated with the survey. 

A survey assessment is a great way to get feedback from your learners. Since it counts towards points, learners have an incentive to answer the survey, and you can track their submissions just like any other assessment. There is no 'right' or 'wrong' answer to a survey question, and a learner automatically earns full points by submitting their response. 

Questions

When a survey assessment is initially created, it's initialized with a single empty private question bank that has the same name as the assessment. A private bank is "owned" by the assessment, and no one else can see it, and when you delete the assessment, the question bank is also deleted. To associate questions banks and questions with a survey assessment, go to its "Questions" tab. Here you can add multiple question banks to the survey by clicking "Add question bank".

You can select to add a new question bank or one from the library.

If you add a new question bank, you can specify if it's a private or shared bank.

If you select Shared, then you can specify its description and which library in the Resources Catalog it's placed, just as if you were adding the question bank via the Resources Catalog.

After the question banks are added, you can edit and remove them by clicking the appropriate icons, and you can reorder them using drag and drop. Please note that you can only remove a private bank from the list of banks once you've explicitly deleted all its questions. Also, note that when editing a bank, you can only switch it from Shared to Private if you have editing privileges for the bank and the survey is the only one that is using the question bank.

Adding questions to private question banks

To add questions to a private question bank, click "Add questions".

Select the kind of question to add.

Fill in the question's fields, then click "Save and return to assessment", "Save and add another of the same type", or "Save and add another".

Some questions can be entered in "Text mode" (the default) or "HTML mode", in which case this option appears at the top of the form. Use HTML mode for entering questions that require images, links, or audio.

You can add survey questions whose answers are stored directly into specific account fields. To add one of these new question types to a survey, select "Account field" when selecting a survey question type.

Enter the question, then select the account field from the drop-down where the answer will be saved. The fields that are listed in the drop-down are those from Admin/Accounts/Fields that are visible to learners, editable by learners, and exclude "user id", "password", and "organization".

When the learner takes the survey, the editor associated with each account field type is displayed. The displayed editor will contain the current value in the learner's profile.

Learners can update the current value, then click Finished.

When a learner submits the survey, their profile is updated with the new values.

You can add Scale type questions to surveys.

Enter the question, select the scale size, choose your display preference, then click Save.

To add a Matrix-style question, select the Matrix option from the pop-up. This question type allows you to choose from within an X by Y matrix, where each row and column has its label.

Enter the question, select the style of the MATRIX, define the number of rows/columns, and enter the values, then click save.

You can use questions from the library by clicking Library when adding questions.

Adding questions to shared question banks

To add questions to a shared question bank, click on "View question bank".

Here you can choose to add questions manually or import QTI.

To learn how to import a question bank, click here.

Configure

To make the survey anonymous, check the "Anonymous" box. This setting cannot be undone and prevents you from associating survey responses with particular learners. Learners are also notified that the survey is anonymous, which can encourage them to respond truthfully.

Submissions

To submit their responses, learners click on "Take survey".

Learners can move to a question using the "Continue" and "Previous" options or by clicking a position in the question grid.

After entering all the answers, they can click the Finished button to submit the survey.

If a learner wants to retake a survey and they have not exceeded the maximum number of submissions, they can click "Retake survey".

Learners can see their latest submissions in the Submissions tab. If they have more than one submission, they can click History to see the history of all submissions.

To access a particular submission, they can click its icon under Show.

To see the time taken for the survey to be submitted by a learner, go to the Course/Learners area, and view the learner's activity listing.

The time will be indicated after the survey assessment.

Exporting results

To export a CSV file of the survey results, click 'Export' from the 'Analytics' tab.