Online

Online

Overview

The online presence feature allows you to see when others are online. To enable the feature, go to Admin/App center and install "Online presence".

Admin, App center, Online presence installation tile

A list of people who are online is displayed in the right bar in the "Online" widget. 

Please note that for users that teach more than 40 courses, the online widget will not display all learners.

Home, Dashboard with the Online widget highlighted

Note that the administrator can edit and rearrange the main right bar by clicking the "Edit widgets" button on the admin dashboard. To learn more please visit the Widgets topic.

To hide the online widget from the right bar, click the hide option. If you hide the widget, you can restore it later from your profile Settings area.

You can hover over a person to see more information, as well as click the "Message" option to send them a message and the "Chat" option to start an online chat with them.

Online widget with the Message and Chat buttons highlighted

Who you see online is based on what kind of account you have:

Instructors/Administrators

Instructors/Administrators can see their friends, their learners, and other instructors.

Learners

Learners can see their friends and their instructors.

Administrators can disable the online presence feature for learners in the Admin/Policies/Learners area under Online.

Admin, Policies, Learners page with the Online display in the left bar option highlighted

Instructors can set whether they see their learners online and whether they appear online to their learners by visiting their profile, clicking Privacy, then enable/disable the "See online learners" and "Appear to online learners", respectively.

    User profile, Settings page with the Display online users setting highlighted
      • Related Articles

      • Best practices for administrators

        Overview Here are some best practices that we recommend for administrators. Choose a short URL We recommend that you keep your URL short, ideally less than 10 characters long. For example, if your company is called "The Academy of Digital ...
      • Policies

        Overview There are many policies that you can set for your company, such as the features that learners, instructors, and administrators can access. Setting these policies is one of the most important things for an administrator to do. To see your ...
      • Organizations

        Overview Every account is associated with a customer organization. When you create accounts, you can specify which organization those accounts are to be associated with. Later, you can edit accounts and change their organization. To enable ...
      • E-commerce

        Overview The e-commerce feature allows you to charge money for your courses. Visitors and members can browse your course catalog, add courses to their shopping cart, and then pay for the courses during the checkout process using PayPal, PayPal ...
      • Profiles

        Overview Every user has a profile page that includes various information such as their basic info, their account details, their friends, photos, social media links, and more. Users can have access to different profile information depending on the ...