Online

Online

Overview

The online presence feature allows you to see when others are online. To enable the feature, go to Admin/App center and install "Online presence".

Admin, App center, Online presence installation tile

A list of people who are online is displayed in the right bar in the "Online" widget. 

Please note that for users that teach more than 40 courses, the online widget will not display all learners.

Home, Dashboard with the Online widget highlighted

Note that the administrator can edit and rearrange the main right bar by clicking the "Edit widgets" button on the admin dashboard. To learn more please visit the Widgets topic.

To hide the online widget from the right bar, click the hide option. If you hide the widget, you can restore it later from your profile Settings area.

You can hover over a person to see more information, as well as click the "Message" option to send them a message and the "Chat" option to start an online chat with them.

Online widget with the Message and Chat buttons highlighted

Who you see online is based on what kind of account you have:

Instructors/Administrators

Instructors/Administrators can see their friends, their learners, and other instructors.

Learners

Learners can see their friends and their instructors.

Administrators can disable the online presence feature for learners in the Admin/Policies/Learners area under Online.

Admin, Policies, Learners page with the Online display in the left bar option highlighted

Instructors can set whether they see their learners online and whether they appear online to their learners by visiting their profile, clicking Privacy, then enable/disable the "See online learners" and "Appear to online learners", respectively.

    User profile, Settings page with the Display online users setting highlighted

      • Related Articles

      • Best practices for administrators

        Overview The following are recommended best practices for new administrators. Choose a short URL Keep your URL short—ideally fewer than 10 characters. For example, if your company is called 'The Academy of Digital Photography,' a URL like 'ADP' is ...

      • Profile settings for administrators

        Overview Every user has a profile page that includes various information such as their basic info, their account details, their friends, photos, social media links, and more. The information that is visible depends on the user's role and the portal's ...

      • Organizations

        Overview Keep your departments, clients, and partners organized with the Organizations feature. This article will help you enable, create, and design custom organizations. Click here for a walk through of the Organizations feature. Note that if you ...

      • Policies

        Overview There are many policies that you can set for your company, such as the features that learners, instructors, and administrators can access. Setting these policies is one of the most important things for an administrator to do. To see your ...

      • E-commerce

        Overview The e-commerce feature allows you to charge money for your courses. Visitors and members can browse your course catalog, add courses to their shopping cart, and then pay for the courses during the checkout process using PayPal, PayPal ...