Passwords

Overview

For security reasons every user has a User ID (3+ characters) and a Password. 

Change password

Depending on the setup of your platform, you may be able to change your password through your profile page. To change your password:

1. Click your profile picture in the upper right corner.
   
2. Click Edit.
   

The Edit pop-up displays.

1. Click Password.
   

The Change password page displays.

1. Enter and confirm the new password.
   
1. Please note that any password requirements will be displayed in parentheses next to the New password heading. Additional details below.

Forgot my password

If you forgot your password, follow these steps.

1. Click Forgot password? on the Login pop-up.
   
2. Enter your email address.
   
3. Click Send password instructions.
   

1. You will receive an email with a reset link. Click the link.
   
1. The link will be valid for 15 minutes.
2. Enter and confirm your new password.
   

Password requirements

The password requirements vary based on the setup of your platform. To view password requirements when signing up through the visitor portal:

1. Click Sign up on the visitor portal header.
   
2. Click the info  tooltip icon to view the password requirements for the platform. 
   

The following password requirements may display:

1. 5 or more chars.
   
2. 8 or more chars, at least 1 digit, 1 uppercase letter, and 1 of !,@,#,$,%,^,&, or *:
   
1. Only one special character can be used for this password requirement.
3. 8 or more chars, but less than 32, at least 1 digit, 1 uppercase letter, at least 1 lowercase letter, and at least one !,@,#,$,%,^,&, or *: 
   
1. More than one special character can be used for this password requirement.
   
4. 8 or more chars, at least 1 digit, 1 uppercase letter, at least 1 lowercase letter.
   
1. No special characters can be included with this password requirement.
   

Please note some platforms have custom password requirements.

• Related Articles

• Security

  Overview This site includes the following security mechanisms to protect its members and their resources: Passwords Every account has its own unique user id and password which can be managed by an administrator. In addition, policies can allow an ...

• Forums

  Overview Several areas of the platform, such as courses/classes and groups, can include discussion forums. Discussion forums can be installed or uninstalled by an administrator. Participating in a forum To participate in a forum: Access a course or ...

• Chat

  Overview A chat room allows users to exchange messages and collaborate in real-time. There are three ways to use chat on the platform: Interact with other users in a course or class chat room. Interact with other users in a group chat room. Chat ...

• Calendar

  Overview Robust calendar functionality exists in several places on the platform: The primary calendar displays all of your events from multiple sources. Courses and classes may include calendars with specific, course/class related events. Groups may ...

• Navigation

  Overview The platform is designed to help you quickly navigate learning content, resources and collaborate with other users. The interface is comprised of several key elements to help you navigate efficiently through the platform: The primary ...