Overview

Courses and classes give you a variety of ways to manage learners and students.

Please note CYPHER for business defaults to the term learners. CYHPER for academia defaults to the term students. The terms learners and students are interchangeable in this article.

1. Access a course or class.
   
2. Click Learners on the course navigation menu.
   
1. Note - If you are using CYPHER for academia, click Students on the class navigation menu.
   

A search feature is available, which is especially helpful for courses with large enrollment numbers. To search for a learner:

1. Click the search icon.
   
2. Type into the text box or click the filter icon to add a filter.

To create a new search filter:

1. Click New filter...
   
2. Select a field from the first drop-down menu.
   
3. Select a condition such as equals, contains, in, or not in.
   
4. Enter a term or keyword.
   
1. Search results immediately filter.

You can also combine filters:

1. Click the + icon to add another filter. 
   
2. Click the X icon to delete a filter from the chain.
   
3. Click the Save icon to save your new filter(s). 
   

To view a complete list of all learners in all of your courses:

1. Click Users on the primary navigation menu.
   
2. Click My learners.
   
3. This list of learners includes their enrolled courses, groups, parents, and the date they last visited the platform.
   

Course enrollment settings

1. Access a course or class.
   
2. Click Admin from the course navigation menu.
   
3. Click Enrollment on the fly-out menu.
   

1. Allow learners to enroll: If enabled, the Enroll button displays on the course for learners. 
   
1. If you deselect this setting, course enrollment will display as closed to learners.
2. Open enrollment: If enabled, learners from other organizations can enroll in the course.
   
3. Allow learners to retake the course: If enabled, users can retake the course.
   
4. Max active learners: Click the Edit icon to adjust the maximum number of active learners allowed in the course. Once the maximum number of learners have been enrolled, additional learners will be added to the waitlist.
   
5. Max seats: Click the Edit icon to adjust the maximum number of seats for the course. This is the maximum number of students allowed for the full life of the course. 
   
1. Note, the default number of max seats is unlimited.
6. Notify teachers of enrollments: If enabled, instructors and teachers will be notified of enrollments in their courses.
   
7. Notify managers of enrollments: If enabled, managers will be notified if their learners enroll in courses.
   
8. Notify administrators of enrollments: If enabled, administrators are notified of course enrollments.

Enrolling learners

1. Access a course or class.
   
2. Click Learners from the course navigation menu.
   
3. Click + Add.
   
4. Select an enrollment type from the Enroll learners pop-up:
   
1. Courses tab.
   
2. People picker.
   
3. Email invitations. 
   
4. Enroll learners from a file.

Courses tab

The courses tab option is used if you want learners to enroll directly in a course with an access code.

1. Learners click Courses from the main navigation menu.
   
2. Learners click Enroll from the fly-out menu.
   
3. Learners enter the course access code provided.
   

Learners can also enroll from the Catalog.

1. Learners click Catalog from the primary navigation menu.
   
2. Learners select a category.
   
3. Learners click Enroll or Enter access code on the course tile, based on the course set up.
4. Learners enter the access code provided. 
   

People picker

The people picker allows you to select users to enroll in the course. 

1. Select users from the "Matches" column on the left.
   
1. You can use the search filters across the top of the pop-up to search by learner, role, group, course, and organization. Type or select from the filters and matching users will be displayed in the left column.
2. Click the  arrow icon to add learners to the "Selected" column on the right.
   
3. Click Add.
   

Email invitations

The email invitation enrollment options allows you to send enrollment invitations by email.

1. Select an organization.
   
2. Select how many invitations you would like to send.
   
3. Click Continue.

1. Enter an email address.
   
2. Enter a first and last name (optional).
   
3. Click Send.
   

1. Access the course or class.
   
2. Click Learners from the course navigation menu.
   
3. Click the Invited tab. 
   

Enroll learners from a file

The Enroll learners from a file option allows you to upload a comma-separated value (CSV) file to enroll learners. 

1. Click + Add file to upload your CSV file.
   
1. Your file will need at least two columns:
   
1. Course column: In one column, list the course(s) you want to enroll learners in.  You can list courses by LMS ID, Course code, Section code, or SIS ID.
   
1. Please note you must use the same course identifier type for all courses in the file.
   
2. Learner column: In another column, lists the learners you want to enroll. You can list learners by User ID, LMS ID, Email, Learner ID or SIS ID.
   
1. Please note you must use the same course identifier type for all learners in the file.
   
2. Configure the Values settings to match your uploaded file.
   
1. Course: Select which value you used to identify the course. 
   
1. Select the column that includes your courses. For example, if you list the Course LMS ID in the first column, select Column 1.
   
2. Learner: Select which value you used to identify learners. 
   
1. Select the column that will include your learners. For example, if you list the Learner LMS IDs in the second column, select Column 2.
   
3. Determine if you would like the platform to perform a dry run. This option will show you the results of your file upload, but will not enroll learners.
   
4. Determine if you would like to send enrollment notifications to learners.
   
5. Click Continue.

When the file upload is complete, you will receive a notification with the enrollment results.

1. The results display the course name along with the newly enrolled learners.
   
1. Note that any learners that are already enrolled in the course are ignored by the upload.
   

Resending invitations

The platform allows you to resend invitations to absent learners.

1. Access the course or class.
   
2. Click Learners from the course navigation menu.
   
3. Click the Invited tab.
   
4. Select the applicable learners.
   
5. Click Resend.
   

Deactivating/Reactivating learners

You can deactivate learners that are no longer active in a course. If you deactivate a learner, their submissions and scores are retained, but the learner will no longer appear under scores/the grade book, assessment pages, or the list of active learners. Additionally, the course will no longer show up in the learner's list of enrolled courses.

To deactivate learners:

1. Access a course or class.
   
2. Click Learners on the course navigation menu.
   
3. Select the learner(s).
   
4. Click Deactivate.
   

1. Access the course or class.
   
2. Click Admin from the course navigation menu.
   
3. Click Deactivation on the fly-out menu.
   
4. Deactivation settings display.
   
1. If you would like to prevent deactivated learners from accessing the course, deselect Allow deactivated learner to access course. 
   
2. If you would like learners to be deactivated if they don't access the course in a set number of days, click the "Max days before learners is deactivated" Edit icon.
   

1. Set the number of days.
   
2. Click Save.
   

You can also extend the deactivation period for the learner.

1. Access the course Learner tab.
   
2. Click the icon for a learner.
   
3. Click Extend from the drop-down menu.
   

1. Select the date when the learner should be deactivated.
   
2. Click Submit.
   

To view a list of deactivated learners:

1. Click Learners from the course navigation menu.
   
2. Click Deactivated.
   
3. Select learner(s).
   
4. Click Reactivate.
   

Transferring learners

The platform allows you to transfer learners from one course to another. To transfer learners:

1. Access a course.
   
2. Click Learners from the course navigation menu.
   
3. Select the learners you want to transfer.
   
4. Click Transfer.
   

The transfer learners pop-up displays.

1. Select the transfer course.
   
1. Type into the filter to quickly find a course.
2. Click Submit. 
   

During the transfer process, you have the option of also moving assessment submissions and scores. A table will display the original assessments and matching assessments, if found, in the destination course. Adjust the mappings if necessary.

1. Click Submit to start the transfer.
   

Please note that any submissions and scores associated with assessments in the original course that are not mapped by you to an assessment in the destination course are deleted and cannot be restored. It is recommended that you export the scores from the original course grade book prior to doing a transfer.

Completed

To see a list of the learners that have completed the course:

1. Access a course or class.
   
2. Click Learners from the course navigation menu.
   
3. Click the Completed tab.
   
4. A list of learners who have completed the course displays.
   
1. If a learner retakes a course, they will no longer appear in the Completed tab.
   

To see the awards gained by a learner during the class:

1. Click on the number in the learner's Awards column,
   
2. Or select Awards from the More column dropdown.
   

The learner's Awards page displays, where you can view, print or edit learner awards.

1. Click the Edit icon to edit an award.
   
2. If the learner has certificates, click the PDF icon to view or print the certificate. 
   

Unenrolled

To see the learners unenrolled from the course:

1. Click Learners from the course menu.
   
2. Click the Unenrolled tab.
   

To reenroll or remove learners:

1. Select the learner(s).
   
2. Click Reenroll to reenroll them in the course.
   
3. Click Remove to completely remove a learner from the course, including the unenrolled list.
   

Note that once a learner or student has been removed, the action cannot be undone, and you cannot bring back their history from the course.

Compliance

If compliance is enabled for the course, you can view a list of learners who are compliant, in progress, or non-compliant.

1. Click Learners from the course menu.
   
2. Click the Compliance tab.
   

For more information on Compliance, please access the Compliance article. 

Archived

Learners can be archived at a course level. Archived learners no longer display in the Scores area, in the assessments grading area, in the seating chart, or in the course game. To view archived learners:

1. Click Learners from the course menu.
   
2. Click the Archived tab. 
   
3. Archived learners are listed, along with their progress in the course, their scores, awards, and more. 
   

Graphics legend

Multiple charts display in the Learners tab that indicate learner progress through a course. They include:

Progress

The progress chart shows the progress of the learner through the modules as follows:

• The green area indicates module(s) that have been completed.
• The yellow area indicates module(s) that are in progress.
  
• The red/orange area indicates modules(s) that are past due.
• The gray area indicates module(s) that haven't been started yet.

Scores

The Scores chart displays the percentage of passed and failed assessments.

1. The green area indicates the number of passed assessments.
   
2. The yellow area indicates assessments that are in progress.
   
3. The red/orange area indicates the number of failed assessments.
   
1. Note that the chart is not affected by the learner's final score. That means, in theory, a learner could have an 80% orange pie chart, and have a final score that is passing.

Mastery

The mastery chart indicates the progress of learners through the course competencies as follows: