Would like a way to track refunds in the LMS
Currently no way to track refunds. Without this feature, we have to keep track of it separately outside of the LMS. Please come up with a way to show that a student in a course was refunded.
Would like a feature added so a student turn off gamification as a learner if they want to from their course.
We added gamification to some courses. Some students would prefer not to use the gamification. Would like a feature added so a student turn off gamification as a learner if they want to from their course. Dennis
SCORM Progress Monitoring for Teachers
Hello. We are aware that the SCORM progress of students can be extracted via report. Since we have around 4000 instructors, it will be of great benefit to us since they are required to deliver their lessons using our SCORM slides. Please refer to this
Allow control over stock to-do widget items
We love the to-do list widget for user dashboards. It comes stock with a task called "set profile description." We're choosing to disable the profile description in user profiles and would like the ability to remove that task for new accounts to prevent
Make help menu a hover menu like other menus
Right now, you have to click on the help icon and it brings up a popup for the help options while all the other menus are hover menus... so it would be awesome if the help menu were also a hover menu!
Matrix MUST do better on HELP screens
I have spent countless hours trying to figure out how to connect H5P with Matrix. In fact, I originally subscribed to H5P over a year ago because Matrix had the ability to integrate H5P. I first tried using the help screens. As usual, they were useless.
Make Tag Groups multiselect (or) associate courses with mastery skills
We created a tag group to standardize tagging of our courses with their associated leadership competencies. When creating a tag group for courses, only one tag from the group can be selected at a time. Because a course may address more than one competency,
Add tags when in Run Report window
It is really tedious when I need to add many schools in a report and I have to select 40+ organizations in this window. It would be great to be able to have a search option or be able to search a tag.
Add Tags as an option under columns and other features in Reports
Under Filters/Columns in Reports, add a modifier that says "tag" and "tag" as an option to select under Organization column in Reports.
Adding features to games
Hello, It would be great to be able to select general completion actions like we do in site-wide automation, when I am creating a new game. Does that make sense?
Can't Run a Combined Report for all Courses/Classes within a Path
Need a way to report on all courses/class goals within a Path at the same time. Currently a Course or User report that includes a Path only looks at progress and time spent on the path itself, not any of the goals in the path. For things like scores or
Need a floating, relative date, and/or System date option for running scheduled reports
Hello- I am looking to create a report that is scheduled to run at the end of each day that shows who signed up/ logged in for the first time that day. However, when trying to create this report, I only see a filter option to choose a single, specific
E-Commerce site wide
Hello, We need the ability for all sub-organizations to view the same items for sale without having to add copies of the items in each of their catalogs. To my knowledge, currently, this is not possible due to the way E-Commerce is set up. Say we had
Organizing resources
Hello We are proving learners with access to resources. Please consider the capability to organize the resources in catalogs like learning courses. Jeff
Comprehensive Games list
It would be nice to have a comprehensive list of all games - not just site-wide, but also games assigned to courses, paths, quizzes, etc. Ideally, this would show not only the game and type of game, but also allow the admin or whomever to see what components
Unused seats
When a customer purchases a quantity of 2 or more and requests a refund for an unused seat/s, we should be able to remove that unused seat, or deactivate the access code so it cannot be used by someone else to enroll.
CoPilot - Multiple pieces of Content
Hi there, Copliot can only currently work with one piece of content. This is very limited and the functionality would be greatly improved if multiple content sources could be used. Please add to your roadmap.
Nickname column in student listings
Hello, Would it be possible to add the student's nickname as a column in student listings (in user list / in classes, etc) i.e. Kind regards, Patrick
Thumbnails for resources
We are posting PDFs, PP decks and videos for learners to see in Resources. Please consider adding the ability to incorporate thumbnails to resources.
Manual Addition of Users to Subscriptions
We would like to be able to add users to a subscription manually and without having to add payment information.
Expiring Badges
It would be fantastic if there were an easier way to make badges "expire" and be removed from a learners awards wall. This would help easily identify when a user was out of compliance from a non-administrative standpoint. Our facility uses these easily
Backdating Training
I would like the option to adjust completion date of training courses. I recently had an instructor who did not "complete" several learners, but rather just marked their attendance for a blended course. These learners completed the course, but now how
Scheduling options
When scheduling courses, it would be nice have the option to schedule with more flexibility such as Tues and Thurs, M-W-F, Every other week, monthly etc. Right now the platform is rigid, but I would like to prepopulate dates for specific courses.
Video resource Thumbnails
I would like to be able to add a thumbnail image to video resources added to the resource library so the students are not presented a gray screen with a play button. It looks like something is going wrong and not loading and the UX feels unfinished.
New UI
Could you please make the Enroll/Join waitlist button more visible? Students can't find it.
Incomplete reporting without deactivated users
Please include deactivated users in reporting. For example, when pulling a report for assessments, users that submitted the assessment but were deactivated from the course for a variety of reasons are not included, making reporting and analytics inaccurate
Allow adding custom fields to classes for 'per student' data
Idea: We are looking for the ability to add custom fields in a class, which can then be filled in 'per student'. And then shown in reports. You can already make custom fields in a class, however they can only be a single value for the class - ie. a class
Courses being added to subscription multiple times
Why are courses able to be added to a subscription multiple times?
Subscription Reporting
We would love a way to pull a report that shows all of the courses that are within a subscription.
Disable the Ability to Download and Print a PDF
It would be great to be able to disable the ability for students to download and print a specific pdf file from a lesson (this is doable on video lessons but PDFs are automatically able to be saved). There are some documents that we do not want to allow
More easily organizable categories
It would be wonderful to have the easy slide categories to organize how data is shown for the "info" in user accounts. Currently Admin>Accounts>Fields> then you must select the "name" and individually choose the "up" and "down" one at a time to organize
Global ability to set student notifications
We would like to update the global setting for all students when they receive a notification. Can you make the settings global instead of each student doing it individually. Thank you This is what we already know... Individually, I can see what the student
Duplicating Groups and Settings
I would like to see the ability to create new groups based on the settings of a previously created group. (automations, tagging etc). I can create learners in the same way, it would be nice to be able to duplicate groups like this.
Add LMS ID to lists of participants, courses, etc
We need the LMS ID added to the lists that diplays (e.g., Students, Courses, etc.). In this way, we could quickly copy and paste the list and take actions. For example, if we need to add a whole GROUP to a class, we would be able to display the group
Add Native Support for Token Referral
This should be a feature! Here are example instructions from a vendor (de-identified) I'm trying to set this workflow up with: Test URL URL with variables: https://****webelements.***.com/Public/TokenReferral.aspx? FirstName= <First Name> &LastName= <Last
SCORM package - display percentatge of progress
Good morning, support team, We are working with the SCORM 2004 format and have identified an opportunity to enhance progress tracking within the system. Would it be possible to implement a way to track partial progress, ensuring that if a student starts
Change default language per organization
We are soon launching language versions of our learning experience (May 2025). We have a main portal in English, but will be offering the same content in various additional languages on other organizations. For this, we would need to be able to change
Course Equivalency
It would be really helpful for us if there was a way to make the different language versions of a course equivalent to each other. Our compliance courses exist in 4 languages, and right now the only way to make them equivalent is to connect them to the
Allow sub-organization admin to view assignment submissions
Sub-organization admin cannot view learner submissions from courses hosted in the parent organization. These admin should be able to view learner submissions similar to parents in sub-organizations without duplicating the course each time. Monitors in
Customize Accounts/Fields by Organization or Other Means
Hi there, I find it problematic that account settings must be set globally. I request that a feature is added that allows customization of Accounts at the Organization level. In my use case, I want to be able to offer differing sign up form fields depending
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