Overview

Each user on the platform has an account. The role(s) assigned to your account impacts how you interact with the platform. The features, menus and functionality of the platform varies between each of the major roles. 

1. Administrator: Administrators have the ability to administer the entire site.
   
2. Instructor: Instructors create and teach courses. 
   
3. Teacher: Teachers create and teach classes.
   

CYPHER for business defaults to the Instructor role. CYPHER for academia defaults to the Teacher role. The terms instructor and teacher are interchangeable in this article and customizable in your platform.

1. Manager: Managers manage learners and run reports.
2. Learner: Learners take courses and participate in groups.
   
3. Student: Students take classes and participate in groups.
   

CYPHER for business  defaults to the Learner role. CYPHER for academia defaults to the Student role. The terms learner and student are interchangeable in this article and customizable in your platform.

Additional roles include:

1. Super Administrator: The administrator that creates the site. There can only be one super administrator per site.
2. Organization Administrator: An administrator who is assigned to a specific organization. 
   
3. Partial Administrator: This role is only available to certain business types.
   
4. Content Administrator: An administrator who provisions and edits resources for organizations.
5. Teaching Assistant: TAs assist instructors to run courses, grade assessments and use collaboration tools.
   
6. Parents: Parents can enroll in courses and classes and view user information.
   
7. Mentors: Mentors offer assistance to other users. They can enroll in courses and create groups.
   
8. Monitors: Mentors are read-only administrators that can access most pages of a site, but cannot make changes.
   
9. Affiliates: The affiliate role is for sites with e-commerce.

A user account is usually associated with a single role, but the platform allows accounts to have multiple roles between learner/student, instructor/teacher, manager and administrator. 

Read on for more details about each role.

Administrator

Administrators manage and administer the site. The administrator that creates the site generally has the "super administrator" role, which grants them additional privileges compared to a portal administrator. There can only be one super administrator per portal, the rest of the administrator accounts are only administrators of the platform.

Permissions

Portal administrators are responsible for configuring the portal and features, adding accounts, setting policies, creating organizations, networks, groups, running  reports and more. They can also create courses/classes and learning paths. They can access and modify any area of the portal.

Limitations

Only super administrators can delete the site and transfer their 'super administrator' status to another administrator. The super administrator account cannot be deleted. A regular administrator cannot use the "log in as" feature to log into the account of a super administrator, they cannot reset the password of a super administrator or view their login details, and they cannot edit the account of a super administrator.

Possible roles of Portal administrators

Organization Administrator

Organization administrators can only administer certain aspects of the portal and only for their organization. If an administrator is administrating just a specific organization within the network, then the organization's name is displayed under their name in the Users catalog.

Permissions

Organization administrators can add courses/classes, paths and groups to the organization. They can add users to the organization. They can run certain reports and add resources to the organization.

Limitations

Organization administrators can only perform actions in their organization.

Possible roles of Organization administrators

Partial Administrator

The Partial administrator account type is only available for businesses that use the 'Resell under your own brand' feature. Partial administrators can only administer certain aspects of the site.

Permissions

Partial administrators can configure the portal and features, add accounts, set policies, create organizations, groups, and teams, run reports, and more. They can also create courses/classes and learning paths.

Limitations

Partial administrators cannot see the passwords of full administrators, cannot access/modify whether an administrator is "full" or "partial", cannot use the "log in as this user" option, cannot access Admin/Plans, cannot delete the company, cannot access some Help Center items such as support forum, how-to videos, guides, discussion forum, suggestions area, and roadmap.

Possible roles of Partial Administrators

Content Administrators

Content administrators are able to provision/edit resources for organizations.

1. Click Admin.
   
2. Select Accounts from the admin navigation menu.
   
3. Click Roles.
   
4. Enable the Content administrator role.

Permissions

A content administrator account behaves like a learner account except that they can create and edit course or class templates, create/edit resources in the resources catalog, and bulk upload resources via Admin > Import.

Limitations

If content administrators are not in the top-level organization, they can only edit and create resources and templates within their own organization. Just like learners, they can't create course/classes, learning paths or run reports. 

Possible roles of Content Administrators

Instructors and Teachers

Instructors and teachers create and configure courses and classes. They can also create collaboration groups and run certain reports.

CYPHER for business defaults to the Instructor role. CYPHER for academia defaults to the Teacher role. The terms instructor and teacher are interchangeable in this article and customizable in your platform.

Permissions

Instructors and teachers can create and configure courses/classes, create and configure learning paths, create collaboration groups, add and manage resources, add calendar events and more. They can access the Users catalog and reports area if enabled by administrators.

Limitations

Instructors and teachers cannot access the admin area of the portal. Administrators can restrict some of their capabilities, such as adding business groups, configuring and/or deleting their courses, adding learners/students, using reports, seeing learners ID's, access to community groups, etc.

Possible roles of Instructors

Teaching Assistant

Teaching assistants can help instructors/teachers run courses/classes and learning paths.

Permissions

Teaching assistants can grade assessments or assignments and use collaboration tools in courses/classes. If teaching assistants are added as path administrators, they can configure paths. They can enroll in courses/classes, paths, and groups. They can create collaboration groups.

Limitations

Teaching assistants cannot configure courses/classes, add content, delete courses/classes, add learners, add teams, run reports, or access the full Users catalog.

Possible roles of Teaching assistants

Learner and Students

Learners and students can enroll and participate in courses/classes, learning paths, and groups.

CYPHER for business  defaults to the Learner role. CYPHER for academia defaults to the Student role. The terms learner and student are interchangeable in this article and customizable in your platform.

Permissions

Learners and students can enroll in courses/classes, learning paths, and groups. They can participate in course/class activities, view content, submit assessments and assignments, view their grades, and use collaboration tools.

Limitations

Learners'/students' access to certain areas of the portal, courses/classes, learning paths, and groups can be restricted by portal administrators and instructors/teachers. Learners and students cannot create courses/classes, learning paths, or run reports. They cannot access resources, the calendar, users, catalog, help, and other areas if enabled by an administrator.

Possible roles of Learners and Students

Parent

Parents can access details about certain users, such as friends, their children, and administrators.

Permissions

Parents have access to a restricted version of the Users catalog, and enroll in courses/classes, paths and groups.

Limitations

Parents cannot create courses/classes, paths, or groups. They can't administer the portal, they can't add users, etc.

Possible roles of Parents

Manager

Managers can access details about users and run certain reports.

Permissions

Managers can access a restricted version of the Users catalog, enroll in courses/classes, paths, and groups, and run reports on compliance and courses/classes.

Limitations

Managers cannot create courses/classes, paths, or groups. They can't administer the portal, they can't add users, etc.

Possible roles of Managers

Mentor

Mentors are users that primarily provide personal assistance to other users. Note that a user can be a mentor without being an instructor or teacher.

Permissions

Mentors have access to a restricted version of the Users catalog, they can enroll in courses/classes, paths, and groups. Mentors also can create groups.

Limitations

Mentors cannot create courses/classes and paths. They can't administer the portal, they can't add users, etc.

Possible roles of Mentors

Monitor

Monitors are read-only administrators that can access most pages of a site but cannot change anything.

Permissions

Access catalog, courses/classes, and paths. Enroll in courses/classes and paths, enroll in groups, add collaboration groups, access the Users catalog, and run reports.

Limitations

They cannot administer the portal, they cannot create courses/classes and paths. They cannot create teams. They have access to a restricted version of the Users catalog.

Possible roles of Monitors

Affiliates

Affiliates can earn commissions by using their affiliate referral link.

Permissions

Affiliates can access their affiliate link, add groups, enroll in groups and teams, and run affiliate reports.

Limitations

Affiliates can't access or create courses/classes, or paths.

Possible roles of Affiliates