Popular Topics
Product Updates - Week of November 3, 2025
New features added this week New Skills tab available on learner profiles We've added a new Skills tab to learner profiles! This feature provides a clearer view of each learner's skills and mastery, making it easier to identify strengths and areas for
Product Updates - Week of November 10, 2025
New features added this week Microsoft Single-Sign On Support in CYPHER Mobile App Customers who use Microsoft Single Sign-On (Entra ID/Office 365) can now use this option on the CYPHER Mobile App to simplify logging in. To learn more about enabling Microsoft's
Product Updates - Week of November 17, 2025
New features added this week Organization import update Administrators can now import organization hierarchy structures when importing organizations. The new Parent value provides the ability to import parent/child relationships for organizations, simplifying
Product Updates - Week of November 24, 2025
Behind the scenes Reduced credit use for Agent knowledge base: We've improved the efficiency of adding documents to the Agent knowledge base, resulting in lower credit usage. To learn more about credit usage for the Agent knowledge base, visit the CYPHER
Suspended Users
In the LMS, some users get suspended due to multiple wrong credential attempts. We should add a dedicated option in the Reports section to retrieve and view the details of all suspended users.