Custom Email Domains by Organization
Within the matrix we have the option to configure our own email domain so that the emails don't just come from message@matrixlms.com. This is needed however we need the flexibility to further extend this so that each organization may have their own email
Secondary Dashboard Option
So! I know you can have a custom dashboard... But it would be SO great if could set up say 2-5 different dashboards and select which dashboard each section of users sees. We have a full version of our program along with a slimmed down version and would
Admins /instructors who belong to multiple organizations should be able to view catalogs
It should be nice to be able to belong to multiple organizations, but it does absolutely no good if I can't access multiple organization catalogs. If I create a course in a secondary organization, I cannot view it in the catalog. I have to log in to an
Automatic text headings, formatting, font colors, and content styles
Changing the default content font styles, colors, and sizes would be extremely useful. Especially on the organization level. When a course is generated using Cypher Agent, It would be great to be able to set the default Heading style, text size, font
Electronic certificate awarded after training course is completed!
Hello, I brought this issue up last year and was told you were looking into a solution. We need to have an electronic certificate issued at the end of a course when completed. Many of the reps need this for credentialing/compliance purposes. This seems
Ability to add file in messaging on mobile site and app
On the desktop version of Cypher, you can add files from your library to messages. It would be SOO helpful to have this feature added into the messaging on the mobile and app versions. Thank you!
Featured Item per Organization
Because we promote/sell different products to each organization (e.g. Legal verses Business) the featured items doesn't work well. We would like the ability to set feature rules so that we can feature different products for each distinct organization.
Enabling Last Visited Sort on Direct Reports Page or Dashboard
It would be helpful if managers could sort their direct reports on their dashboard and/or Direct Reports page based on "last visited" like an Admin can do on the Leaners page.
ADD "Tags" as 'Column' option to 'ORDER' category type platform LMS Reports
ORDER category type platform LMS Reports are missing "Tags" from the 'Column' option to select as a column field on the report (not in "Orders" nor "Items" areas).
Need tighter Privacy/Security
Currently there is no option to disable the finding users from messaging or search. This is a major security and privacy concern for use of Cypher within Institutions like schools and universities. Please provide the ability to prevent the finding of
Rutas por medio de archivo
Mas que una idea es que funcione igual lo siguiente: De una Plantilla de Rutas, al momento de crear una ruta subordinada se crean nuevos cursos en la ruta que se crean a partir de las plantillas de cursos que estan en la plantilla de ruta. Si importo
"Friends" tab needs to be removed if "Friends" feature has been disabled
Please allow us to COMPLETELY disable the "Friends" feature. We have disabled it in Admin>Policies>Learners (and everywhere we can possibly disable it on the platform) but it continues to pop up. For example, it popped up in user Kat VandenHeuvel's profile
Persistent Badges (Not stickers)
Organizations need a non-billable expired-user state that preserves credentials while preventing ongoing licensing costs and allowing easy re-enrollment/repurchasing. Problem Organizations that sell annual access often need a way to allow former learners
Enable Certificate Sharing to LinkedIn
After a learner completes a course and receives their certificate, it would be incredibly valuable to offer a built-in option to share the certificate directly to LinkedIn from within the platform. This functionality would help learners celebrate their
Preview Survey Questions and Edit survey questions
When building surveys, provide the ability to preview the survey in its entirely. Right now, I have to give the survey to myself to be able to see what it looks like. Just like how you can view the course as a learner when logged in as an admin, it would
AI summaries in emails and notifications
We have uploaded the necessary information in the introductory course, but there's a lot of through sift through. It would be great if Cypher AI could summarise that information and send the gist as an email and/or notification. Since it seems like Cypher
Automated Unenrollment from Course
We need flexibility to automate the unenrollment of a user from a course. Currently all unenrollment must be managed manually. If we are creating other rules based off of enrollment or not but the only way to unenroll a user is manually this creates a
The Platform Needs a Username Recovery Process
I've raised this issue with support and my CSM, but I'll post it here for more visibility. There is no username recovery option for users that cannot remember their username. I've never seen an account-based platform that lacks this. It is an accessibility
Autograder needed for assessments and quizzes
We really need to have an autograder built into the class pages that will automatically grade their quizzes and assessments.
Mobile view options
When we view a class on a mobile device such as an iPhone or tablet, the class info sections are default to view as collapsed. Is there a way to set the sections (About, Videos, Certificates) to be expanded so the viewer of the page can see what the details
Certifcate
Is it possible to send the certificate as a PDF attachment via email? Currently, our client's setup automatically archives learner accounts once they complete their course. However, the issue is that if learners want to access their award certificate,
Customizable Admin panels for child organizations?
Would it be possible to allow admins from child organizations to configure their own admin panels? Currently the admin panel is only adjustable at overall Business level, and any custom report widgets added to the admin panel will show the same data to
Add instructions on where to find authentication code
At least once a day, I get notified that a user cannot find their verification code for 2FA (they are waiting for an email or text). Please add some instructions in the verification code page to remind them to look in the authenticator app on your phone
Assigning students to instructors
One of our course developers is interested in being able to assign certain students to a particular instructor for grading purposes. I know I can make a group for discussion or study purposes, but he would like to be able to have a way to assign certain
Deactivated Status Should Be Added to Direct Report User Page
Many customers use the Deactivation feature to set and manage completion deadlines for courses. When Learner's fail to complete those courses and become Deactivated (or Overdue), it would be very helpful for the Learner's Manager to see that status. To
Feature Request: Configurable Video Completion Threshold
Current Behavior: Currently, video activities can either be marked complete when a learner opens the content (auto-complete) or only when they watch 100% of the video. There is no option to award completion based on watching a significant portion of the
Need Notification When Trying to Find User or Course That's Already Enrolled/Completed
Currently, when trying to add someone to a course using the people picker that is already enrolled, they simply do not show up in the pick list. This confuses many of our Admins, who don't already know the user has been enrolled. Ideally there would be
Add User Account Type to Reports
It would be helpful to be able to include user account type when creating custom user reports.
Unable to make attendance an automated requirement for completion
With the ability to automatically track attendance for web conferencing meetings and award points with attendance assessments, there should also be a setting that allows instructors to require a certain number of points awarded via attendance in order
email validation while sign up
Could we please explore adding email validation to the signup process? At the moment, it appears that users may be able to register using dummy or invalid email addresses.
Allow learners and Instructors to be in multiple organizations
We really need to be able to allow learners and instructors to be part of multiple organizations. Having the admins able to do that is great. We REALLY need everyone to have that option as well. Thanks!
Additional settings to include on "Assessments" page
It would be a huge time-saver for the mass edit options for course assessments to also include: Library (personal, organization, business) Allow late Required (y/n)
Missing Section ID, Assessment ID, and Enrollment ID Mapping for Webhook Parameters
The webhook payload currently does not include or correctly map the Section ID, Assessment ID, and Enrollment ID parameters. As a result, downstream systems are unable to accurately identify the associated section, assessment, and enrollment for the webhook
training status different from one view to another
see Ticket Id #35939 Archived courses apear in completed in the learner profile even if the course hasn't been completed. it doesn't seem logical that this would be the normal behavior; indeed, a course that hasn't been completed shouldn't appear in a
Time based User Archival
We need time based user archival not based on a completion or other event. The issue with user archival based on a completion event is that you are dealing with too many variables. For example, we don't want a completion to archive a student because they
Allow disabling of "Friends" tab for all role types, not just Learner
Do not show the "Friends" tab if the feature has been disabled. This should be true not just for the "Learner" role, but for ANY role. The full issue with the "Friends" tab is described here: https://cypherlearning.zohodesk.com/portal/en/ticket/9424
New tools
I attended the last webinar, and two key ideas came up that I would love to see included in the upcoming development: Grading Bot – The AI-powered grading assistant that teachers can review and approve before releasing results to students. This would
Allow marking notifications as unread from the List/See All view
Currently, we can mark individual notifications as read or unread from the drop-down list. But on the List/See All view, the only options are to mark as read or to delete. It would be helpful to our faculty (and others) if an option to mark as unread
Search field remains
Anytime the search field is applicable (user list, course list, etc.), have the search bar remain there. It is extra unnecessary clicking to click the magnifying glass for the field to expand. Also, clicking the 'x' shouldn't close the field. When you
Support for Fetching Recently Modified Records via API
It would be helpful if the API exposed field such as modified_at, or a similar timestamp to identify recently changed records.
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