Overview

The Resell under your own brand feature allows you to rebrand and resell the CYPHER Learning platform as your own.

Enabling Resell under your brand

To enable the Resell under your own brand feature, you must first install the app. To install the app:

1. Click Admin from the primary navigation menu.
   
2. Click App center from the fly-out menu.
   
3. Locate the E-commerce section.
   
4. Click Request access on the Resell under your own brand tile. 
   

The Request access pop-up displays.

1. Add any additional information in the message area.
   
2. Click Send.
   

You can also reach out to your Customer Success Manager to learn more about installing the Resell under your own brand app.  

Installing the Resell under your own brand app disables several integrations, including Google Workspace SSO, Google Drive, OneDrive, OneDrive for Business, and Google Meet. If you want to proceed:

1. Click OK on the Confirm pop-up.
   

Administration

A branded site has two kinds of administrators - full administrators and partial administrators. A full administrator has access to the same permissions as a regular administrator. A partial administrator has the following restrictions:

The administrator who creates a site is the super admin with full administrator rights by default. When they create additional administrator accounts, they can specify whether they are full or partial. In addition, a super administrator can edit an account and change the full/partial administrator setting. To manage full and partial administrator accounts, super administrators:

1. Click Users from the primary navigation menu.
   
2. Click Administrators from the fly-out menu.
3. Select or deselect the Full? checkbox for administrators. 
   

Note that the super admin cannot be a partial administrator. If you uninstall the Resell under your own brand app, all partial administrators will automatically update to full administrators.

Typical usage

Typically, platforms with the Resell under your own brand feature enabled have several full administrator accounts which are used to customize the portal, manage payments to CYPHER Learning, and access the full knowledge base and support forums. In addition, there are usually several partial administrator accounts created for the company they are reselling the branded site to. Partial administrators handle everyday administrative duties, but rely on full administrators for first line support.

E-mail integration

After installing the Resell under your own brand app, the CYPHER Learning e-mail server is automatically disabled. To continue sending email notifications to users, you must configure the email on the platform with your own email server.

For more information on how to set up your own email server visit the Email article.