CYPHER Agent for administrators

CYPHER Agent for administrators

Overview

CYPHER Agent is an indispensable tool that uses the power of AI to take your learning platform to the next level.

CYPHER Agent consists of multiple tools. Click the links below to explore each tool:
  1. CYPHER Agent course creation: Use CYPHER Agent to build courses, skills, assessments, glossaries, and more!
  2. CYPHER Agent for learners: The AI-powered learning assistant that provides real-time information to your users.
  3. CYPHER Agent knowledge base: Create your own library of knowledge that can be utilized by CYPHER Agent when answering learner questions and creating content.

The CYPHER Agent philosophy

CYPHER Agent was designed according to the following guiding principles:

  • CYPHER Agent is designed to help people, not replace people. CYPHER Agent takes care of 80% of a task so that you can focus on the remaining 20% that has the highest value. 
  • No knowledge of AI is needed to use CYPHER Agent. It’s a simple user interface that asks you a few questions related to the task and then CYPHER Agent takes care of the rest. 
  • CYPHER Agent can help build every part of a course, from course outlines, curriculum, and content to assessments (quizzes, essays, and more), rubrics, gamification, and competencies and competency mapping.
  • While CYPHER Agent creates the majority of the content, courses still require human interaction. All content created by CYPHER Agent needs to be reviewed for accuracy and is presented in the proper context. You can edit and/or delete anything that CYPHER Agent generates to suit the needs of your course. In addition to content, all media items (video, images, etc.) need to be reviewed for the appropriate licenses for third party usage. Please review our legal disclaimer regarding content and media created by CYPHER Agent.
  • No proprietary data uploaded to CYPHER Agent is used to train or improve AI models.

Installing CYPHER Agent

To install CYPHER Agent, administrators:
  1. Click Admin from the primary navigation menu.
  2. Click App Center from the fly-out menu.
  3. Click Install on the CYPHER Agent app in the AI section of the App center.
Admin, App Center with the Install button highlighted on the CYPHER Agent app

Enabling CYPHER Agent tools

As an administrator, you have the ability to enable or disable each CYPHER Agent tool for users by account type. First, you can choose to enable or disable CYPHER Agent tools at a the site level. To enable or disable CYPHER Agent tools:
  1. Click Admin from the primary navigation menu.
  2. Click CYPHER Agent on the fly-out menu.
  3. Click the Tools tab.
  4. Click the corresponding checkbox(es) to enable or disable each tool:
    1. Course creation tool: The Course creation tool allows instructors and administrators to build courses, modules, assessments, glossaries, and more.
    2. Create skills tool: The Create skills tool allows instructors and administrators to create skills using CYPHER Agent.
    3. Learn tool: The Learn tool is an AI-powered learning assistant that provides real-time information to your users.
Admin, CYPHER Agent, Tools tab with all tools enabled

CYPHER Agent tool access can be further refined by account role through the permissions grid. To adjust access to CYPHER Agent tools by role, super administrators can:
  1. Click Admin from the primary navigation menu.
  2. Click Permissions on the fly-out menu.
  3. Click the Business tab.
  4. Click Edit.
  5. Locate the AI section in the Default organization permissions grid.
  6. Select or deselect the checkbox associated with each CYPHER Agent tool for each role.
  7. Locate and edit the AI section in the Suborganizations permissions grid to adjust CYPHER Agent tools by role for sub-organizations.
Info
Note that some tools are not available for all roles. For example, the AI course creation tool is not available for learners. 

Admin, Permissions, AI permissions section

CYPHER Agent for learners guardrails

As an administrator, you have the ability to add guardrails to the content delivered by CYPHER Agent. A guardrail is a clear instruction or constraint that will help guide CYPHER Agent's responses so the information provided is appropriate and within the scope of your organization. To add a guardrail to CYPHER Agent for learners:
  1. Click Admin from the primary navigation menu.
  2. Click CYPHER Agent on the fly-out menu.
  3. Click the Tools tab.
  4. Click Edit in the Guardrails section.
Admin, CYPHER Agent, Tools tab with the Edit button highlighted in the Guardrails section

The Edit pop-up displays. Note that a default prompt is already added that excludes content of an inappropriate nature.
  1. Type in any additional guardrail prompts.
    1. For example: Requests must be related to a user's job title or it should be considered inappropriate because it is unrelated to the workplace and the user's responsibilities at work.
  2. Click Save.
  3. The new guardrails are in place.
Edit guardrails pop-up with an example guardrail

CYPHER Agent Credits

Each CYPHER Agent task uses credits, which can range from two credits (a CYPHER Agent for learners tutorial) to around 800 credits (to create a full course with skills, modules, AI generated images, assessments, rubrics, glossary, study guide, and gamification). 

To view available CYPHER Agent credits for your site:
  1. Click Admin from the primary navigation menu.
  2. Click CYPHER Agent on the fly-out menu.
The Summary tab displays a high level overview of credits in the Credits table:
  1. Purchased: The total number of purchased credits.
    1. Note that additional purchase details display in the Purchases table.
  2. Expired: The total number of expired credits.
    1. Please note that unused credits expire after one year.
  3. Available: The total number of available credits that have not been used.
Admin, CYPHER Agent, Summary tab

If you need additional credits, you have two options:  
  1. You can purchase extra credits by contacting your Customer Success Manager or the CYPHER Support team for assistance.
  2. You can earn credits by participating in an activity such as being a reference or writing a review, such as a Peer Spot review, a referral/introduction, keynote inclusion, case study, and many more. Please contact your Customer Success Manager or info@cypherlearning.com for more information.

Managing credits

As an administrator, you can decide how many credits are made available to each role (learner, instructor, administrator).

To make CYPHER Agent credits available to administrators, instructors, and/or learners:
  1. Click Admin from the primary navigation menu.
  2. Click CYPHER Agent on the fly-out menu.
  3. Click the Quotas tab.
    1. The maximum number of credits per user per account type display. By default, instructors and learners will be allocated 1000 credits.
  4. Click Edit to edit the quota amount.
Admin, CYPHER Agent, Quotas tab

The Edit pop-up displays.
  1. Adjust the maximum credits available to each account type based on your organization's learning strategy.
  2. Click Save.
Admin, CYPHER Agent, Quotas tab, Edit quotas pop-up

The platform also allows you to set custom quotas for individual users.
  1. Click + Add in the Custom quotas section.
  2. Add the user's name and set the max number of credits.
  3. Click Save.
  4. The user will display in the Custom quotas table, with additional credit details such as their Max credits, Credits used, and Credits left.
    1. Click Edit to edit the user's custom quota amount.
    2. Click Clear to remove the user's custom quota.
Admin, CYPHER Agent, Quotas tab with Custom quotas examples

CYPHER Agent knowledge base

The CYPHER Agent admin settings also allow you to enable the Agent knowledge base, and view the current knowledge base resources. To enable the Agent knowledge base:

  1. Click Admin from the primary navigation menu.
  2. Click CYPHER Agent on the fly-out menu.
  3. Click the Knowledge base tab.
  4. Select the Agent knowledge base checkbox.
The Knowledge base tab also displays a list of the current resources in the Agent knowledge base.  
  1. Click the Item name to view the resource.
  2. Click the Delete Delete iconicon to remove the resource from the Agent knowledge base.
  3. Click the Details Details iconicon to view more details about the resource content that is included in the knowledge base.
To learn more, visit the CYPHER Agent knowledge base article.  

Admin, CYPHER Agent, Knowledge base tab with the Agent knowledge base enabled

CYPHER Agent tasks, users, and history

As an administrator, you can view additional CYPHER Agent usage details. 

CYPHER Agent tasks

To view information about CYPHER Agent tasks that have been completed:
  1. Click Admin from the primary navigation menu.
  2. Click CYPHER Agent on the fly-out menu.
  3. Click the Tasks tab.
    1. The Tasks table displays each task, how many times it was run, how many users ran the task, and how many credits were used.
Admin, CYPHER Agent, Tasks tab

CYPHER Agent users

To view CYPHER Agent information at an individual user level:
  1. Click Admin from the primary navigation menu.
  2. Click CYPHER Agent on the fly-out menu.
  3. Click the Users tab.
    1. The Users table displays each user that has completed a CYPHER Agent task, along with the number of tasks they have completed, their maximum number of credits, credits used, and credits left. 
  4. Click the cog  icon in the Details column to view additional CYPHER Agent information for an individual user.
Admin, CYPHER Agent, Users tab

CYPHER Agent history

To view a historical log of all tasks that have been run using CYPHER Agent:
  1. Click Admin from the primary navigation menu.
  2. Click CYPHER Agent on the fly-out menu.
  3. Click the History tab.
    1. The History table displays a chronological list of all CYPHER Agent tasks that have been run, beginning with the most recent task. This table provides details such as:
      1. The user that ran the task.
      2. A link to the item (if applicable).
      3. The task's status, and the date and time the task was finished.
      4. The time spent creating the task.
      5. Credits used for the task.
      6. A cost estimate for the task.
      7. The task's status.
Admin, CYPHER Agent, History tab

CYPHER Learning is not responsible for any Third Party AI Services or the output generated by CYPHER Agent; Customer uses such Third Party AI Services and the output at its own risk. Customer is solely responsible for reviewing any Output prior to its use and exercising its own business and legal judgment as to its suitability for use. CYPHER AGENT IS INTENDED AS AN OUTPUT GENERATION TOOL ONLY AND DOES NOT CONSTITUTE ANY WARRANTY OR GUARANTEE THAT THE OUTPUT WILL PROVIDE ACCURATE, TAILORED OR INFORMATIVE RESULTS OR BE FIT FOR THE PARTICULAR PURPOSE OR USE CASE. CYPHER LEARNING DOES NOT REPRESENT OR WARRANT THAT THE CUSTOMER IS THE LEGAL OWNER OF THE OUTPUT, OR THAT THE INPUT OR OUTPUT ARE PROTECTABLE BY ANY INTELLECTUAL PROPERTY RIGHTS, OR THAT THE OUTPUT DOES NOT INCORPORATE, INFRINGE OR MISAPPROPRIATE THE INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS OF ANY THIRD PARTY. CUSTOMER ACKNOWLEDGES THAT THE AI TOOLS LEVERAGE THIRD PARTY AI SERVICES AND THAT CYPHER LEARNING IS NOT LIABLE, AND CUSTOMER AGREES NOT TO SEEK TO HOLD CYPHER LEARNING LIABLE, FOR THIRD PARTY AI SERVICES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTY SERVICES RESTS ENTIRELY WITH CUSTOMER. CUSTOMER SHALL BE SOLELY RESPONSIBLE FOR CUSTOMER’S USE OF THE AI TOOLS AND ANY OUTPUT RESULTING THEREFROM. CUSTOMER SHOULD EVALUATE THE FITNESS OF ANY OUTPUT AS APPROPRIATE FOR CUSTOMER’S SPECIFIC USE CASE.


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