Bulk Removal of Tags and Learner Info
Hi, I was informed that bulk removal of tags and learner information is currently not possible. We are currently aiming to remove tags from 2,000 learners, so we hoped that in the future this feature will be explored and implemented.
Assessments - Releasing Scores
I use the manual release function on assessments so that I can go in and review the auto-grading by Matrix and adjust points as I see fit. Then, release the scores to students. BUT, some students take their exams months apart... So, if I go in and grade
Assignment Notifications
Can the teacher assignment submission notifications be adjusted for the option of only the graded assignments send a notification? Not all assignments are manually graded by teachers and the overwhelming # of notifications to instructors makes it hard
Group Default Settings - Need to be able to change these
We really need a way to set default group settings. We are adding hundreds of groups and do not want to change all the basics and features of every group one at a time.
Notification of Unenrollment from Catalog Course
We would like a report or automated email to notify an admin and facilitator if a learner has unenrolled from a catalog course.
Homework Submission Replacement
We would appreciate a feature that would enable a learner to delete a previous homework submission so that it can replaced with a new one.
Automated Reminders for Course Activities
We would appreciate a feature to allow for a reminder email to be sent to a learner if they have not yet begun a specific course activity after the due date. For example, if a learner has NOT yet started their test, we would like an email to be sent to
Assignments and quizzes not synced from template to child courses
Please allow assignments and quizzes to be synced from a template to a child course without having to use a question bank. If someone wants questions modified in the child course, they could just modify the child course. I have a number of courses that
Ineffective compliance settings for a specific date or date period
I have an organisation that wants their employees to complete a particular module by the 31st December every year. They want everyone re-enrolled 60 days before their compliance expires as that is when the business is quiet and employees have time for
Warn Admins and Teachers about Max Active Learners Limit During Enrollment
When an Admin or Instructor is enrolling a User/Student into an in person session with a Max Active User limit, there's nothing that tells the Admin or Instructor that they are going over the limit when enrolling a user. There really should be a warning
Enable Copilot to use the existing content in our portal to develop new courses/learning paths
It would be great if Copilot was able to use the courses that we've already created in our portal to develop new content. For example, I would love to ask Copilot to create a "Beginner" learning path based on the existing content in our platform. Or ask
Adding Authentication capabilities to API
Hello, We are looking for a solution for our Apps we use for Android and iOS. We want to provide our students a free version of the applications, however to do that we would need some way to verify that the user requesting access on the app is a currently
Batch Certificate Issuance
I would like to have a functionality for batch certificate issuance for download, and for this issuance to be done by organization, by selecting courses from a list, or by providing the LMS ID for each course.
Grade at all once feature in Teams assessment
Good day! I would like to have this feature, i.e. grade all at once, in Teams assessment to facilitate group grading. Currently, even if it's a team assessment, grading is done individually and in alphabetical order. This feature has been my wish for
Data Organization for Reports
I often run reports and export them to manipulate the data through other programs, like SQL. The way the data is organized in finished reports is not compatible (or more difficult) to manipulate with other data analytics tools that I am aware of. For
Supporting Square as a Payment Gateway
It would be really helpful to be able to use Square for LMS course purchasing.
Add more customization to Log in screen
I was playing around to update the log in screen, and the text editor doesn't allow you to change the font size, and you can only have one color for the Header and the message. There's a source code button but that doesn't work so you can't edit any HTML
Downloading enabled on specific documents within a course
It would be helpful to customize which documents can be downloaded and not downloaded within a course. Right now, you can only enable or disable all documents to be downloaded. However, for some courses we are building, we only want users to have the
Balance Due needs to display on the Admin start page
Today, students alerted me that they were unable to access their courses. When I logged in, I realized I had balances due to plan overages. This needs to be prominently displayed as an alert on the Admin screen as BALANCE DUE, with or without the amount.
Add online translations of playbacks for locally uploaded videos
It will be more helpful if the platform can add online translation of playbacks for locally uploaded videos. We have to consider all employees, not all of them are good at English.
Enlarge the "Enroll" button
It would be helpful if the "Enroll" button was bigger and more visible. We get a lot of feedback that learners cannot find it easily. It is hidden. Adding a bold color might hep make this button more visible too. Thanks!
Unique Course URL's
provide a way to change the URL of the specific individuals courses.
Comment submission date and time
Good day! I have a problem with the submission time in the Comments section. It shows the no. of hours when it was submitted. I will have to count the hours to determine when it was submitted. Can you please show the date and time it was submitted instead
admin Dashboard charts scheduled reports
Dear Cypher team I appreciate your support to add more report to the admin dashboard: Number of Issued Certificates Number of issued badges Number of monthly Logins(we would like to show the number of monthly logins: how many users log in in a month.(summary)
Downloading Comments with Submissions
Hello, I would love to see a way we can download the comments on submissions along with the participants submissions of assessments if we are needing to save them externally. At the moment when we download a submission, it is only the work itself, and
Confusion Over Lock Symbol for Threshold
Dear Support Team Members, We have observed the appearance of a lock symbol on the portal in sections where a threshold limit is set for passing an exam. While this symbol likely serves to indicate the requirement, it has led to some confusion among students
SCORM Assignment "Responses" are captured by Cypher but not reported back in reports
We use SCORM content for some more robust and interactive assignments and surveys. When we add a SCORM "Assignment" to Cypher for our learners with their responses captured - i.e. answers/feedback, it is captured by Cypher and we can see it under our
SCORM Detailed Information for Users is not Accessible
Many of our surveys, quizzes, etc are created in SCORM authoring tools such as Articulate and uploaded into the LMS. There is no way currently to access that detailed user submitted information. Really need a report AND/OR API capability to retrieve the
Add Automatic Updates to Improved Reporting Engine
I like the idea that I can schedule a report using the Improved Reporting engine and can set date ranges and schedule the frequency for getting a report. However, there is no way to set up the report to automatically update/change the dates and date ranges
Feature Request: Option to List Users by Login Type (SSO)
Hi [Support Team/Community], I would like to suggest adding a feature to the LMS that allows us to filter or list users based on their login type, such as SSO. This functionality would be extremely helpful for managing and analyzing user activity tied
Automated Course reminders
I would like to be able to set up course reminders outside of compliance courses. This would include learners who have yet to start a course and those who have started but have yet to finish.
Copy parent and child classes together.
I would like to be able to copy a parent class with all of the children instead of having to recreate a large process we keep track of yearly. I now have make 46 copies and individualize them instead of "copy". Send Help!
Time Zone Support/Display on Portal Calendar
There really needs to be a time zone display default in events listed on the portal calendar. When a learner looks at the calendar, the time displayed does not match their local time zone. https://learn.royalwise.com/my_calendar
Time Zone Display in Events on Portal Calendar
There really needs to be a time zone display default in events listed on the portal calendar. When a learner looks at the calendar, the time displayed does not match their local time zone. https://learn.royalwise.com/my_calendar
Activity dashboard
I would like to have a report widget based on the activity of me utilizing the sessions in this particular module.(Example time spent on any particular session)
Audit Trail
I've suggested this before, but you really need to add an Audit trail of some sort into the system so that I, as the Super Admin, can go back and see any and all changes that administrators make to the system.
Site Statistics Report - Graphical Illustration
Graphical illustration of the details of Site Statistics Report so that top management can easily read the information. Also, a comparison between past year/s & the current year results.
Report Access
Really need to be able to determine which reports our users have access to. Show per account type or have a visibility setting on each report to show based off criteria. There are so many that this can be really confusing for them since they really only
Viewing lessons and certifications
To be able to view all lessons you need to complete the quizzes which is time consuming. It would be good to view the lessons created without having to sign in as a dummy account and complete quizzes. Also would be good to view email communications, notifications
Webhooks are mentioned in API v3, but are not implemented
The Cypher API is difficult to work with. For example, in order to get usage data (api3_reference#get-/users/-id-/visits) I have to loop through every user on the platform and request visit information via an API call for each user. There is no API endpoint
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