Product Updates - Week of October 20, 2025
New features added this week New Credit tracking app A new Credits widget is available to help learners track their earned and in-progress credit hours. Customers that track credit hours on their platforms can install the new Credit tracking app from
Product Updates - Week of October 13, 2025
New features added this week Updated Help articles Online help has been replaced by the Knowledge base! The Knowledge base contains updated help articles that match the new UI. Articles in the knowledge base are updated as new features are launched in
Product Updates - Week of October 6, 2025
New features added this week CYPHER Agent knowledge base updated to support images The Agent knowledge base functionality has been updated to support images from uploaded documents. Now, when instructors and administrators upload files to the Agent knowledge
Product Updates - Week of September 29, 2025
New features added this week Increased accessibility compliance: When users enable High contrast mode, link and button text have been updated to meet WCAG 2.2 standards in both static and hover states. Administrators must select ‘Allow users to enable
Product Updates - Week of September 22, 2025
New features added this week The CYPHER Learning mobile app is now available: The new CYPHER Learning mobile app is now available on the Apple App Store and Google Play. The new mobile app supports CYPHER for business and CYPHER for academia platforms.
Introducing the new CYPHER Learning mobile app
We are pleased to announce the new CYPHER Learning mobile app, now available on the Apple App Store and Google Play. The app delivers a seamless, consistent experience across devices and unifies access for both business and academia customers. The new
Introducing the CYPHER Agent knowledge base
We are pleased to announce the launch of the CYPHER Agent knowledge base, a powerful new feature that allows instructors and administrators to upload and manage custom content for CYPHER Agent. This innovation enhances the ability of organizations to
Product Updates - Week of September 15, 2025
New features added this week Two new fields were added to the API v3 Assessment schema: Category: The category of the assessment (None, Homework, Participation, Quiz, or Test). Creator_id: The LMS ID of the user that created the assessment. Behind the
Upcoming Platform Maintenance - September 15
Regular maintenance will be performed on our servers on Wednesday, September 15. This will result in services being unavailable for less than 15 minutes. For customers on our Australia based servers, this will occur at 1:00 pm CDT (4:00 am AEST). For
Product Updates - Week of September 8, 2025
New features added this week New high contrast accessibility theme: When enabled by administrators, this feature gives users the ability to toggle on the high contrast accessibility theme at the individual user level. To learn more, visit the Accessibility
Product Updates - Week of September 1, 2025
New features added this week: Improved landing pages for courses, linking from the start button on the dashboard to a custom landing page for a course Added additional capabilities for customers with multiple organizations to use SAML single sign on with
Product Updates - Week of August 25, 2025
New features added this week: Enhanced support for Arabic language documents in the CYPHER Agent course creation tool Improved loading times for grade books with large numbers of assignments and learners Behind the scenes: Resolved an issue saving custom
New features - content sharing, new mobile app, calendar invites, and more
A number of new features have rolled out to the platform, including: LTI 1.3 Provider - Looking to share your content with customers on another learning platform? CYPHER is proud to be one of the few platforms to offer the ability to act as both an LTI
New CYPHER Agent Course Creation Option - Step by Step
We're pleased to announce the latest enhancement to our CYPHER Agent course creation options. When choosing "Add a course," you'll now see a new option in the CYPHER Agent window - "Generation mode" with two options: Our current course creation process
Upcoming Platform Maintenance - June 13 & 14
Regular maintenance will be performed on our servers on Friday, June 13 & Saturday, June 14. This will result in services being unavailable for approximately 10 minutes. User sessions that are active during this time will be reset. For customers on our
Update Your Portal to the the New UI
As a reminder, CYPHER will end support for our legacy UI on June 30th. If you have not already begun configuring the new UI on your portal, please reference the articles below to help you with enabling the new UI for testing and configuring the new UI:
Upcoming CYPHER Live - CYPHER Agent for learners
Join us on Wednesday, May 14th, at 1:00 pm EDT (10:00 am PDT, 6:00 pm BST) to see the latest on CYPHER Agent and our learner tool, your key to informal learning at scale. Our CEO, Graham Glass, will take you through the official launch demo of this exciting
Upcoming CYPHER Live - Your questions on E-commerce answered
Join us for our first CYPHER Live session on Wednesday, April 30, at 12pm EDT (5pm BST, 9am PDT). Mark Schuster, Product Manager at CYPHER Learning, will walk you through the end-to-end flow for e-Commerce on the CYPHER platform —from storefront setup
CYPHER Agent Course Creation Now Supports Images Included in Source Documents
We've released new enhancements to the course creation functionality of CYPHER Agent that allows you to utilize images in the custom data that you upload! When uploading a PDF that includes images the CYPHER Agent will extract these images and the context
Quick Survey: Help shape CYPHER integrations
We're digging into how CYPHER connects with the tools you already use - and we'd love your input. Whether you've integrated with us already or are just thinking about it, your feedback will help us shape better experiences for you (and future CYPHER customers,
API v2 End of Life
As our API v3 has been available for more than a year and fully supports all of the functions of API v2, we will be shutting down the API v2 endpoints on May 31, 2025. CYPHER has been actively working with clients using API v2 to help them transition
New CYPHER Learning UI is Officially Out of Beta!
The new CYPHER Learning UI is officially out of beta testing and ready for customization on your site. The new UI provides a clean, modern look to your site with easier navigation. Key enhancements to the UI include: A consistent navigation approach with
Add Events to Multiple Calendars
Based on your feedback, we've added the ability to create an event on multiple calendars at one time. This feature is available in your account today!