Administrators
Help desk
Overview Our help desk feature allows you and other administrators to answer help desk questions from your learners. If enabled, learners and students can click the help icon and then click the "Help desk" option to access the help desk forum. You ...
LDAP
Overview LDAP (Lightweight Directory Access Protocol) is a popular way for organizations to store account information for authentication and other purposes. Our platform can integrate with your LDAP server for authentication and optionally for ...
Kaltura
Overview Our integration with Kaltura allows you to upload media to Kaltura directly from MATRIX and use your Kaltura resources in various places on your portal. For example, you can upload a video to Kaltura, and then you can embed it in multiple ...
Job titles
Overview If you enable the Job titles feature, you can use the job title filter to filter listings and you can use it in conjunction with rules so you can apply a rule to everyone who has a particular job title. To enable job titles for your site go ...
Import
Importing accounts This option allows you to quickly create or update accounts by importing the information from a comma-separated value (CSV) file. You can create CSV files from any spreadsheet. In addition, most systems that maintain account ...
Home
Overview The home page provides a convenient overview of many aspects of your account. You can easily navigate directly to any tab in your Home area by clicking its link in the Home flyout navigation. The Home dashboard contains three main sections: ...
H5P
Overview Our support for the H5P content standard allows you to add H5P resources and H5P assessments to your learning portal. The feature uses LTI for the integration, which means that the content would be created and hosted on a site such as ...
Grading scales
Overview To see the current Grading scale click Admin/Grading scales. Here you can set the default grading scale (regular and pass/fail) that every course is initialized with. To set a grading scale to all the courses, click on "Make all courses use ...
Google fonts
Overview This feature allows you to select as many Google Fonts as you like for your site. The fonts you select will be available in the HTML editor across multiple areas of the site. Enabling Google Fonts Site administrators can enable Google Fonts ...
Google Apps
Overview Our Google Workspace integration allows you to leverage your existing Google accounts for the purposes of single sign-on. In the next sections, we will show you how to configure Google Workspace SSO in order for users to be able to log into ...
Go1
Overview Go1 provides the opportunity for individuals to develop themselves and for organizations to reach their training strategy goals. Go1 is an established leader in online learning and works alongside some of the largest companies in the world ...
Games
Overview Gamification allows you to create games where learners can earn points and badges by doing certain tasks, advance through levels as they gain points, and optionally see a leaderboard to introduce a fun competitive spirit. Gamification is ...
Export
Accounts To export account information to a comma-separated value (CSV) file, click Admin/Export. Then visit the Accounts tab and select the type of account you want to export, then click Continue. Then select which values you want to export and ...
Equella
Overview Equella is a popular content repository from Pearson. The integration with Equella works just like our GDrive integration except that browsing can be done via a popup LTI window. Configuring Equella To set up Equella, first go to Admin/App ...
Email
Overview By default, all emails are sent and received via our own email server, and the default address used for sending passwords and invites is: messages@matrixlms.com. Our email integration allows you to leverage your own email system for ...
edX
Overview edX provides high-quality education both in-person and online. By providing thousands of courses in topics ranging from architecture, computer science, language, and medicine, edX believes in the transformative power of education. Our ...
E-commerce
Overview The e-commerce feature allows you to charge money for your courses. Visitors and members can browse your course catalog, add courses to their shopping cart, and then pay for the courses during the checkout process using PayPal, PayPal ...
Demo content
Demo content overview When you first sign up, we automatically install demo content to provide an example of a well configured site. This demo content includes a custom logo, custom color scheme, sample courses, etc. While you explore our product, we ...
Dashboard
Overview The new streamlined home dashboard design replaces the old Home/Teaching, Home/Enrolled, Home/Completed, Home/Awards, Home/Groups, Home/Compliance, Home/Archived, and Home/Mastery tabs with a single unified Home/Dashboard landing page that ...
Credly
Overview Credly is a credentialing platform that can be enabled within the CYPHER Learning platforms. Using Credly encourages course completion and participation by recognizing users with achievements for increasing their skill set and providing ...
Admin: Classes and courses
Overview To see a list of all the courses at your company, hover over the Courses tab and click List. If you are in academia, you will access classes. If you are in a business, you will access courses. The terms are interchangeable in this article. ...
Coursera
Overview Coursera helps users to grow their knowledge and learn in-demand skills. They partnered with more than 200 leading universities and companies to bring flexible, affordable, job-relevant online learning to individuals and organizations ...
Course and class catalog
Overview of the course and class catalog The course catalog lists all the courses that you wish to offer to learners. If you have e-commerce enabled, courses may be purchased directly from the catalog. If you are in academia, you will access the ...
CYPHER Agent
Overview CYPHER Agent is an indispensable tool that uses the power of AI to save you and your organization time when performing everyday tasks. This first version of CYPHER Agent is focused on helping instructors with content creation, assessments, ...
Connect
Overview Connect is a new premium app that simplifies and maximizes workflow integrations. Connect empowers you to seamlessly create workflows between the CYPHER Learning platform and thousands of enterprise applications, including popular HRIS and ...
Compliance
Overview Compliance training can help educate employees about laws, regulations, policies and ethical standards that apply to their roles and organizations. The platform supports compliance training in a variety of ways: Designating courses as ...
CometChat
CometChat integration A chat room allows members to exchange text messages in real time. You can also initiate a chat directly with a user if they are online. To configure the CometChat integration first, go to the App Center and install CometChat. ...
Canned messages
Overview Many actions such as enrollment, unenrollment, and deactivation have associated messages that are sent to the parties involved. The content of these "canned messages" can be customized via Admin/Messages. To change the canned message ...
Best practices for administrators
Overview Here are some best practices that we recommend for administrators. Choose a short URL We recommend that you keep your URL short, ideally less than 10 characters long. For example, if your company is called "The Academy of Digital ...
Branded apps
Overview We offer clients the possibility to have their own branded mobile apps for Android and iOS with their company’s name and logo. Learners and instructors can install the apps from the App and Google Play. Having branded mobile apps enables ...
App center
Overview The App Center is a place where you can get useful apps that enhance your LMS experience. To access the App Center, go to Admin from the left bar, then click on App Center. The App Center is organized into categories and has tiles for all ...
API
Overview CYPHER Learning’s API allows you to integrate your learning platform with third party tools and systems that help elevate your user’s experience. The CYPHER API is the intermediary between the features of our LMS and your website or ...
Affiliates
Overview This feature allows Administrators to create Affiliate accounts. Affiliates can get a commission on referral. Each Affiliate user has its own affiliate link which they can use to bring visitors to the portal. For each converted visitor the ...
Account types and permissions
Overview This article details the many roles and permissions that can be assigned to accounts. To see an overview of the accounts in your business: Click the Users tab on the primary navigation menu. Click Catalog. Portal Administrator Portal ...
Accounts
Overview Everyone who wants to use your online business must have an account. An account type can be any combination of 'learner', 'instructor', 'monitor', and 'administrator'. An account can only be registered with one business at any given time. To ...
Administrator Role
Overview An administrator is responsible for the overall management and configuration of the platform. Most administrator functions are available via the Admin tab and are described briefly here. Each function is then described in detail in the help ...